https://community.usa.canon.com/t5/General-Discussion/Customer-Service-RE-late-Fees/m-p/384918#M27533 <P>Hi!&nbsp; We recommend giving our sales team a call so that they can address your concerns.&nbsp; They're available weekdays and Saturdays at 1-800-385-2155.</P><P>We look forward to your call!</P> Tue, 06 Sep 2022 17:35:11 GMT Danny 2022-09-06T17:35:11Z https://community.usa.canon.com/t5/General-Discussion/Customer-Service-RE-late-Fees/m-p/384917#M27532 <P>Who can I contact regarding disputed late fees?&nbsp; We have submitted a written complaint &amp; have put in a calls, but have gotten no response.&nbsp; These late fees date back to Jan of this year &amp; have continued until present.&nbsp; &nbsp;The invoices never stated there was a past due balance, so late fees every month didn't make sense &amp; just kept being added &amp; paid each month by us.&nbsp; We are obviously disputing these and would like to be refunded the monthly fees as the past due balance would have been paid immediately if invoice would have stated there was a past due balance.&nbsp; We would really love to clear this up, but continue to get no response.&nbsp; &nbsp;</P> Tue, 06 Sep 2022 17:27:02 GMT https://community.usa.canon.com/t5/General-Discussion/Customer-Service-RE-late-Fees/m-p/384917#M27532 ElizabethSintex 2022-09-06T17:27:02Z https://community.usa.canon.com/t5/General-Discussion/Customer-Service-RE-late-Fees/m-p/384918#M27533 <P>Hi!&nbsp; We recommend giving our sales team a call so that they can address your concerns.&nbsp; They're available weekdays and Saturdays at 1-800-385-2155.</P><P>We look forward to your call!</P> Tue, 06 Sep 2022 17:35:11 GMT https://community.usa.canon.com/t5/General-Discussion/Customer-Service-RE-late-Fees/m-p/384918#M27533 Danny 2022-09-06T17:35:11Z