topic Re: Need more sorting options in threads in General Discussion

Need more sorting options in threads

Tronhard — Tue, 24 May 2022 09:29:58 GMT

I think there are some great features in the new interface, and appreciate all the hard work that has gone into refreshing it. However, in threads I have an issue with how posts can be displayed. When threads start to become longer and more complex: with multiple posts and responses, it becomes increasingly difficult to find what the latest posts are. I get an email that there is a new post, but end up scrolling down, and down trying to find it.

I am hoping the folks supporting the interface could set up a very simple sort option, based on strict chronological order - which would be much like the previous interface, but could be sorted my oldest to newest or in reverse, with the posts given numbers. If someone posts a response, it could have a note indicating what post number it was.

That way one can find the latest posts and connect them to other ones. If necessary we could then switch the sort order to have them nested as they are now, but at least we could find them.

Again, I realize a lot of work has gone into this, but in threads that become long and complex, it is just too cumbersome.

Respectfully yours

Trevor

Re: Need more sorting options in threads

jrhoffman75 — Tue, 24 May 2022 10:59:20 GMT

I agree with Trevor’s observation and recommendation.

Re: Need more sorting options in threads

rs-eos — Tue, 24 May 2022 11:03:26 GMT

I'm having some better luck with the following settings:

Preferences | Display | Format for displaying posts (set to Linear format)
Preferences | Linear Layout | Linear Format: Sorting order within topics (set to Newest first)

Re: Need more sorting options in threads

John_SD — Tue, 24 May 2022 15:06:33 GMT

The forum is an amateurish, ungodly mess in comparison to the camera forums of Nikon and Sony. And the Canon USA site is also clunky and not well put together. i have little hope that Canon will ever be able to produce a professional, well-polished site.

Re: Need more sorting options in threads

ccanada — Tue, 24 May 2022 23:20:19 GMT

Hello @Tronhard !

The thread default is set to display chronologically, old to new but can be customized to your preference as @rs-eos mentioned. Let me know if these settings help with your experience. We are constantly working on enhancements and we recently updated the engine to help bring fresh content to the front of the line. There is much more to come!

Re: Need more sorting options in threads

Tronhard — Tue, 24 May 2022 23:55:10 GMT

I have tried that, and in fact the game changer for me was to set the display up for printer friendly mode. It cleaned up the screen and helped, and I added a general condition setting as well. Thank you for your response, I DO appreciate that you and your team are working hard to make an ever-better engagement interface.