topic Re: Scanner driver problems after upgrading to Windows 10 in General Discussion

Scanner driver problems after upgrading to Windows 10

rjes — Mon, 17 Aug 2015 17:05:07 GMT

I have a Canoscan 5600F. Just upgraded my laptop from Windows 8.1 to 10.

MP Navigator now wont boot. Tells me "The scanner driver supported by this software is not installed".

I've tried re-installing the driver and the software and still getting the message each and every time.

Scanner was working fine before the upgrade. Any suggestions on how to fix this?

Re: Scanner driver problems after upgrading to Windows 10

cbenjamin — Wed, 01 Feb 2017 22:26:26 GMT

Is there a fix to this? I have reinstalled what are said to be the latest drivers? But still not working!

Re: Scanner driver problems after upgrading to Windows 10

maungmaungtun — Sat, 15 Aug 2020 09:10:01 GMT

Re: Scanner driver problems after upgrading to Windows 10

Darius — Fri, 21 Aug 2020 17:33:59 GMT

Hi rjes, cbenjamin, and maungmaungtun.

The updated drivers and software are available, free of charge, on the 5600F Drivers & Downloads page. You may wish to first remove the drivers from the Apps list before installing the new version.

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