https://community.usa.canon.com/t5/General-Discussion/My-Canoscan-9000f-doesn-t-work-with-either-my-MacBook-running/m-p/147540#M26571 <P>The "on" button lights up, but nothing happens when the other buttons are pressed.&nbsp; No preview scan happens on PC, and No sign of life whatsoever on Mac. Any suggestions?&nbsp; Thanks!</P> Thu, 30 Jul 2015 19:01:24 GMT normboread 2015-07-30T19:01:24Z https://community.usa.canon.com/t5/General-Discussion/My-Canoscan-9000f-doesn-t-work-with-either-my-MacBook-running/m-p/147540#M26571 <P>The "on" button lights up, but nothing happens when the other buttons are pressed.&nbsp; No preview scan happens on PC, and No sign of life whatsoever on Mac. Any suggestions?&nbsp; Thanks!</P> Thu, 30 Jul 2015 19:01:24 GMT https://community.usa.canon.com/t5/General-Discussion/My-Canoscan-9000f-doesn-t-work-with-either-my-MacBook-running/m-p/147540#M26571 normboread 2015-07-30T19:01:24Z https://community.usa.canon.com/t5/General-Discussion/My-Canoscan-9000f-doesn-t-work-with-either-my-MacBook-running/m-p/147750#M26572 <P>Hi normboread,</P><P>&nbsp;</P><P>On your Windows computer, please try these steps:</P><P>&nbsp;</P><P>1. Click on Start and then All Programs, point to Canon Utilities, MP Navigator EX and then click on MP Navigator EX to open that program.</P><P>&nbsp;</P><P>2. Point to Scan/Import and click Photo/sDocuments (Platen).</P><P>&nbsp;</P><P>3. Place a checkmark next to "Use Scanner Driver".</P><P>&nbsp;</P><P>4. Click Scan.</P><P>&nbsp;</P><P>5. Click on the Advanced Mode tab.</P><P>&nbsp;</P><P>6.&nbsp;<SPAN>Click Preview.</SPAN></P><P>&nbsp;</P><P>Is the item on the scanner visible on your screen?</P> Sun, 02 Aug 2015 11:25:38 GMT https://community.usa.canon.com/t5/General-Discussion/My-Canoscan-9000f-doesn-t-work-with-either-my-MacBook-running/m-p/147750#M26572 Patrick 2015-08-02T11:25:38Z