topic Re: print head doesn't work even though test page prints in General Discussion https://community.usa.canon.com/t5/General-Discussion/print-head-doesn-t-work-even-though-test-page-prints/m-p/3593#M26330 <P>Hello zenjoo.</P><P>&nbsp;</P><P>Additional testing will have to be done in order to narrow down the cause of your issue.&nbsp; Please use the Contact Us link below to get in touch with a support agent for additional assistance.</P><P>&nbsp;</P><P>This didn't answer your question or issue? Find more help at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us.</A></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 19 Nov 2012 18:23:13 GMT Michael 2012-11-19T18:23:13Z print head doesn't work even though test page prints https://community.usa.canon.com/t5/General-Discussion/print-head-doesn-t-work-even-though-test-page-prints/m-p/3123#M26329 <P>How do I know if print head went bad and can you remove and clean?</P><P>&nbsp;</P> Sat, 17 Nov 2012 20:30:17 GMT https://community.usa.canon.com/t5/General-Discussion/print-head-doesn-t-work-even-though-test-page-prints/m-p/3123#M26329 zenjoo 2012-11-17T20:30:17Z Re: print head doesn't work even though test page prints https://community.usa.canon.com/t5/General-Discussion/print-head-doesn-t-work-even-though-test-page-prints/m-p/3593#M26330 <P>Hello zenjoo.</P><P>&nbsp;</P><P>Additional testing will have to be done in order to narrow down the cause of your issue.&nbsp; Please use the Contact Us link below to get in touch with a support agent for additional assistance.</P><P>&nbsp;</P><P>This didn't answer your question or issue? Find more help at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us.</A></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 19 Nov 2012 18:23:13 GMT https://community.usa.canon.com/t5/General-Discussion/print-head-doesn-t-work-even-though-test-page-prints/m-p/3593#M26330 Michael 2012-11-19T18:23:13Z Re: print head doesn't work even though test page prints https://community.usa.canon.com/t5/General-Discussion/print-head-doesn-t-work-even-though-test-page-prints/m-p/34107#M26331 YouTube has a video by Mike Stone on how to remove and clean the print head. It was easy. It didn't solve my problem but may solve yours. Wed, 17 Jul 2013 22:21:17 GMT https://community.usa.canon.com/t5/General-Discussion/print-head-doesn-t-work-even-though-test-page-prints/m-p/34107#M26331 Brooks14 2013-07-17T22:21:17Z