https://community.usa.canon.com/t5/General-Discussion/What-does-error-message-quot-error-downloading-files-0001-0002/m-p/333#M26313 Sat, 10 Nov 2012 17:41:49 GMT Peterson123 2012-11-10T17:41:49Z https://community.usa.canon.com/t5/General-Discussion/What-does-error-message-quot-error-downloading-files-0001-0002/m-p/333#M26313 Sat, 10 Nov 2012 17:41:49 GMT https://community.usa.canon.com/t5/General-Discussion/What-does-error-message-quot-error-downloading-files-0001-0002/m-p/333#M26313 Peterson123 2012-11-10T17:41:49Z https://community.usa.canon.com/t5/General-Discussion/What-does-error-message-quot-error-downloading-files-0001-0002/m-p/589#M26314 <P>Hello Peterson123,</P><P>&nbsp;</P><P>It may be possible that a firewall or anti-virus program on your system is causing this error.&nbsp; Please temporarily disable these types of programs to see if the installation can complete properly.</P><P>&nbsp;</P><P>If the error still remains, please contact a technical support representative at 1-800-652-2666 between the hours of 10 AM and 10 PM, EST, Monday - Friday for additional help with this error.</P> Mon, 12 Nov 2012 14:45:01 GMT https://community.usa.canon.com/t5/General-Discussion/What-does-error-message-quot-error-downloading-files-0001-0002/m-p/589#M26314 Michael 2012-11-12T14:45:01Z