topic Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182 in General Discussion

CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

sx00237 — Sun, 26 Apr 2015 09:27:41 GMT

A month ago I bought a scanner the "Canon CanoScan LiDE 220" .
I get this scanner after a month of testing not stable / operational.

I keep getting the following error message :

 

and also the error  2, 156, 182


Configuration:

A. Mobo ASUS X99-A > with the latest Bios Level
B. Windows 7 64-Bit
C. When connected to a USB 2.0 or 3.0 does not matter.
D. Scan Driver is the 

http://www.canon.nl/support/consumer_products/products/scanners/lide_series/canoscan_lide_220.aspx

CanoScan LiDE 220 Scanner Driver v. 1.01 (Windows 8.1 / 8.1 x64 / 8/8 x64 / 7/7 x64 / Vista / Vista64 / XP)
File version: 1:01
Release date: April 24, 2015

E. Quick Menu v 2.5.0 (Windows 8.1 / 8.1 x64 / 8/8 x64 / 7/7 x64 / Vista / Vista64 / XP) File version: . 2.5.0 " is used.

Please help me, It's very frustrating when you buy new stuff and it all turns out not to work.

Regards,

Rob Blankestijn

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

SimplyTev — Mon, 27 Apr 2015 04:23:52 GMT

I am also getting a similar error, except mine is "Code:2,156,182"

If anyone is also getting these errors or if someone on Canon tech support could rectify this, I would really appreciate it.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

w64bit — Sun, 07 Jun 2015 10:51:46 GMT

I have a new LIDE 220 on Win 8.1 x64.

I have the errors:2,156, 3 (6, 12, 73, 82, 113, 177)

On other forums, some people are recommending changing of the scanner cable.

I tried:

- 12 USB cables of length between 75-150 cm.
- Y cable, with 2 standard A plugs, (HAMA 39748), in order to have more power.
- tried shielded and double shielded cables.

I have the same errors.

Problem:

The problem on my computer is incompatibility of LIDE with ASMEDIA USB 3.0 driver (I have an ASMEDIA chip on my MB).

I tried all ASMEDIA drivers available (8 versions) - the same errors.

I tried also to uninstall ASMEDIA drivers (to let Windows to use his own Microsoft drivers). It is working several times but, after that, the errors are returning.

My solution:

I did a clean install of Win 8.1 and the scanner is working OK.

I tried also Win 10, build 10130 and it's OK.

It's important to let Windows to instal his own USB drivers (from Microsoft), and not installing any ASMEDIA drivers.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

w64bit — Tue, 09 Jun 2015 11:47:42 GMT

My solution no. 2:

Use a PCI-E USB card with a chipset other than ASMEDIA, like NEC/RENESAS.

I tried with LogiLink PC0054A with Windows default drivers.

All OK. No error.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

sx00237 — Sat, 13 Jun 2015 04:20:01 GMT

After installing the PCI card everything is working fine . Thanks to w64Bit. You helped me better than Canon NL. Today you're my hero

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

elinlife — Thu, 20 Aug 2015 12:40:23 GMT

Problem is not fixed even in the newest drivers.. Please Canon Fix this!

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

Joyaa — Sun, 27 Dec 2015 07:53:44 GMT

Eight months after this thread began, I purchase a new scanner and experience exactly the same problem as discussed here. I guess I find it hard to believe that CANON haven't sorted this out in 8 months?

Anyway, I returned my scanner to the store, and obtained a replacement. Exactly the same problem again. I wonder if the following is relevant:
My laptop - an HP x360 - has no disc drive, so I installed the software by downloading the file, "win-lide220-1_0-mcd.exe" from this CANON SUPPORT SITE - http://support-th.canon-asia.com/contents/TH/EN/0100607601.html (I am in Australia so this would seem correct). I am using Windows 10 Home on a 63-bit OS.

Your suggestions would be very welcome. Thank you.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

kenlee — Wed, 30 Dec 2015 21:45:29 GMT

Same problem with my MAC OSX 10.9.5

The scanner is fine until the machine sleeps - then when it wakes up it gives the same message.

It can be fixed by either rebooting the machine or pulling out the USB and reconnecting.

Have tried it on other macs with the same results. Also tried changing the cables.

I'm thinking it may be a power issue - even though it still does it with all USB devices disconnected.

Perhaps a powered USB hub may do it?

Bad performance for CAnon.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

Joyaa — Wed, 30 Dec 2015 23:00:58 GMT

My problem **appears** to be fixed by my having:
1. Uninstalled the .exe file "win-lide220-1_0-mcd.exe", which I obtained from what appears to be Canon's support site (http://support-th.canon-asia.com/contents/TH/EN/0100607601.html)

2. Purchased an external CD/DVD reader/writer (as my computer doesn't have one)

3. Installed the software using the installation disc that came with the scanner.

Time will tell whether the problem really has gone away.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

mark0608 — Mon, 15 Feb 2016 03:11:28 GMT

ME too. Can't Canon fix this?

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

Joyaa — Mon, 15 Feb 2016 04:18:02 GMT

Hi Mark,

Mine is now working, But I did have to go through the process I outlined above.

Joyaa

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

mark0608 — Tue, 16 Feb 2016 05:03:02 GMT

Thanks. I uninstalled the drivers. Then reinstalled with the CD that came with the scanner. Got a new error, "Code: 2, 156, 182". It's only happened once when I tried to scan more than one sheet into the same file. Funny thing is that the first time I installed the software/drivers, I said no to the feedback questionaire. This time I said yes and it seems to be working. I liked my old Canoscan LIDE much better. That thing was the Energizer bunny. To bad It would only work with 32-bit OS. I'll likely stay away from Canon in the future.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

w64bit — Thu, 14 Apr 2016 10:25:32 GMT

Driver v1.02 is posted.

History:

[Ver.1.02]
- The scan error in the certain PC has been rectified.

Maybe this will fix the scanning errorfor good.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

FinnFellow — Fri, 15 Apr 2016 23:01:33 GMT

Hi you all,

I reported this problem to Canon late March, with details of problem (with new computers quicker usb) and got reply that new driver will be offered on April at some point.

And now I can confirm that this thread problem is fixed, Win8&10, with usb2&usb3, by newest Canoscan Lide -driver of 13 April 2016, version 17.0.5 , so install it from Canon Support site and things work with newer computers too.

Check that you get latest software too (now from autumn 2015) and install it before installing that new driver.

When installing that newest driver, disconnect first scanner usb-cable from compuret, before installing driver.

And when driver installation asks to connect scanner, connect it then with usb-cable, so that computer with new driver recognizes scanner right.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

Spausdinti — Sat, 07 Jan 2017 04:37:29 GMT

Scanner (Lide 220) will not power despite several attempts to replug. I have a new Mac computerl. It worked OK with the old one. what can be the problem?

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

Patrick — Sun, 08 Jan 2017 11:28:25 GMT

Hi Spausdinti,

What version of OS X is installed on your Mac?

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

Joyaa — Mon, 15 Jan 2018 11:28:36 GMT

Sadly, following a Windows 10 upgrade to version 1709, this problem has returned, and seems more intransigent.

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

Somy — Sat, 10 Feb 2018 16:22:00 GMT

Hello,

I have the same problem with Windows 10 and num error 2,156,55!!
It's my second scan Lide220, because I thought it was my scanner didn't work and brought to the shop...

Should I bring back again??

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

Joyaa — Sat, 10 Feb 2018 22:23:49 GMT

Have you tried reinsatlling the software from the original disc? (This seems to help a little...)

Re: CanoScan LiDE 220 error > Cannot communicate with scanner Error 2, 156,182

Somy — Sun, 11 Feb 2018 12:38:49 GMT

Hi,

Yes I did it, and I redo again reinstalling/installing !

New message error 2,156,182 😞