LIDE 110 starts and barely moves. does not scan

Skipholiday — Sat, 18 Apr 2015 01:51:37 GMT

I have this scanner purchased from Amazon. It will act like its going to work ond moves about a half inch then goes back and stops. I've tried differnt cables and its not a driver issue becuase it was working and I tried on another pc with new drivers.

Its past the return wondow so I must fix or toss it.

Any help would be appreicated.

Thanks

Re: LIDE 110 starts and barely moves. does not scan

Jenine — Sat, 18 Apr 2015 02:12:44 GMT

Hi Skipholiday!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

topic LIDE 110 starts and barely moves. does not scan in General Discussion

LIDE 110 starts and barely moves. does not scan

Re: LIDE 110 starts and barely moves. does not scan