topic Re: Quick Menu won't work in General Discussion

Quick Menu won't work

Deerfield — Sat, 03 May 2014 05:29:39 GMT

I bought a Pixma MG5460 a couple of months ago. All went well until I needed to print on a printable CD. I finally worked out how to put my own custom design on it. That one worked fine. The next day I went to print another disc and the Quick Menu started playing up. Every time I clicked on 'Disc Label Print' I got a message saying 'My Image Garden quit unexpectedly'. I tried other print options and the same thing happened. All other options on the Quick Menu worked fine.

I reinstalled the application from the disc provided and the same thing happened.

I am working on a 27" iMac with OS X 10.8.5. I have another printer, a Canon Pro1, which was not connected at the time. I do not have another scanner. I have not installed any other hardware or applications over this period.

Very annoying. Help please. I need the smaller printer for my work!!!

Re: Quick Menu won't work

Deerfield — Mon, 12 May 2014 03:57:24 GMT

I haven't had a reply to this post yet - are there any Canon software technicians reading this forum????????

I've just tried reinstalling - again - and the same thing happens.

Re: Quick Menu won't work

Crista — Mon, 12 May 2014 12:21:34 GMT

Hi Deerfield!

Welcome to the Canon Forum, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please visit http://www.canon.com and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.