Scan and Copies are blank

Mboxx — Fri, 23 Aug 2019 14:53:48 GMT

When i scan or copy a document it is blank. The scan shows on my desktop but when i open the PDF it is blank. Also, when i run through a copy it comes out blank. What can i do to fix this?

Re: Scan and Copies are blank

Tiffany — Fri, 23 Aug 2019 15:03:26 GMT

Hi Mboxx,

Welcome to the Canon forum! So that the Community can help you better, we will need to know what model printer you are using. Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

topic Re: Scan and Copies are blank in General Discussion

Scan and Copies are blank

Re: Scan and Copies are blank