topic Unable to quit MP Navigator Ex 5.0 in General Discussion

Unable to quit MP Navigator Ex 5.0

cydferree — Mon, 29 Jul 2019 19:52:16 GMT

I just installed it on my Mac, using Mojave OSX, and it works fine. But whenever I want to quit the app, nothing happens. I always have to force quit. Is there a fix for this?

Re: Unable to quit MP Navigator Ex 5.0

Tiffany — Mon, 29 Jul 2019 20:01:38 GMT

Hi Cydferree,

Welcome to the Canon forum! So that the Community can help you better, we will need to know what model printer you are using. Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Re: Unable to quit MP Navigator Ex 5.0

cydferree — Mon, 29 Jul 2019 21:31:05 GMT

Hi Tiffany,
It's a CanoScan 5600F and it's working fine with MP Navigator Ex 5.0. I can scan, save, etc. I just can't quit the application.