https://community.usa.canon.com/t5/General-Discussion/Photo-scanning-on-CanoScan-8600F/m-p/273282#M25400 <P>The scanner is no longer automatically opening the photo image when the scanning is complete. I have Windows 7. What should the External program be? A Twain issue? I have to go to Windows Explorer to see the pic. Any help much appreciated.</P> Sun, 05 May 2019 20:07:30 GMT RCscan86GH 2019-05-05T20:07:30Z https://community.usa.canon.com/t5/General-Discussion/Photo-scanning-on-CanoScan-8600F/m-p/273282#M25400 <P>The scanner is no longer automatically opening the photo image when the scanning is complete. I have Windows 7. What should the External program be? A Twain issue? I have to go to Windows Explorer to see the pic. Any help much appreciated.</P> Sun, 05 May 2019 20:07:30 GMT https://community.usa.canon.com/t5/General-Discussion/Photo-scanning-on-CanoScan-8600F/m-p/273282#M25400 RCscan86GH 2019-05-05T20:07:30Z https://community.usa.canon.com/t5/General-Discussion/Photo-scanning-on-CanoScan-8600F/m-p/273453#M25401 <P>Hi RCscan86GH,</P><P>&nbsp;</P><P>With the information provided, I recommend checking the settings within the software.</P><P>&nbsp;</P><P>Open the settings button for [Photo-1]/[Photo-2] and confirm that a check mark is next to "Confirmation of the Scanned IMage and Exif Settings"</P><P>&nbsp;</P><P>In the event that the check mark is sthere and the issue persist. I recommend reinstalling the driver and the software from the Canon website. Click <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/support-scanners-canoscan-series/canoscan-8600f/canoscan-8600f?subtab=downloads-drivers" target="_self">HERE</A> the drivers/software information.&nbsp;</P> Wed, 08 May 2019 06:29:26 GMT https://community.usa.canon.com/t5/General-Discussion/Photo-scanning-on-CanoScan-8600F/m-p/273453#M25401 Caemene 2019-05-08T06:29:26Z