https://community.usa.canon.com/t5/General-Discussion/Remote-assistance/m-p/233588#M25011 <P>Hi, SolAngel!<BR /><BR />So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) along with which specific Canon printer you're using. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at <A href="http://canon.us/SupportCF" target="_blank">http://canon.us/SupportCF</A><BR /><BR />Thanks and have a great day!</P> Fri, 02 Feb 2018 18:48:13 GMT Danny 2018-02-02T18:48:13Z https://community.usa.canon.com/t5/General-Discussion/Remote-assistance/m-p/231863#M25010 <P>Would I be able to get someone to remotely connect to my computer to repair the error that exist?</P><P>I keep getting a Printer no responidng message and it is not printing</P> Sun, 28 Jan 2018 08:03:21 GMT https://community.usa.canon.com/t5/General-Discussion/Remote-assistance/m-p/231863#M25010 SolAngel 2018-01-28T08:03:21Z https://community.usa.canon.com/t5/General-Discussion/Remote-assistance/m-p/233588#M25011 <P>Hi, SolAngel!<BR /><BR />So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) along with which specific Canon printer you're using. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at <A href="http://canon.us/SupportCF" target="_blank">http://canon.us/SupportCF</A><BR /><BR />Thanks and have a great day!</P> Fri, 02 Feb 2018 18:48:13 GMT https://community.usa.canon.com/t5/General-Discussion/Remote-assistance/m-p/233588#M25011 Danny 2018-02-02T18:48:13Z