topic Scanning photos in General Discussion

Scanning photos

dmpetras — Sun, 26 Nov 2017 19:16:57 GMT

A simple question. I can only scan one photo at a time. To scan a second, I have to exit the program, and re-starrt. Why isn't there a why to simply close the scan and scan a second photo?

Re: Scanning photos

Tiffany — Sun, 26 Nov 2017 19:34:42 GMT

Hi Dmpetras,

Welcome to the Canon Forum! So that the Community can help you better, we will need to know what model scanner you are using. Any other details you'd like to give will only help the Community better understand your issue.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thank you!

Re: Scanning photos

dmpetras — Sun, 26 Nov 2017 19:36:58 GMT

Its a Canonscan 9000F Mark II

Re: Scanning photos

BillS — Tue, 28 Nov 2017 21:14:38 GMT

Hi dmpetras,

In order to better assist you, allow me to ask a couple questions:

What program are you scanning from?
Which version of Windows or Macintosh are you using?

I look forward to your reply.

Re: Scanning photos

dmpetras — Tue, 28 Nov 2017 21:18:27 GMT

I actually found the answer from a technician at a Canon Support site. You have to download the IJ Utility from the Canon Utilities apps and use it while scanning photos