https://community.usa.canon.com/t5/General-Discussion/5600F-Scanner/m-p/59047#M23520 <P>I installed software for 5600F scanner, but scanning seems to only recognize my old printer/scanner.</P><P>I get option to use MP Navigator 2.0 or 3.0.&nbsp; Navigator 2.0 "has stopped working".&nbsp; Navigator 3.0 only displays the "Platen" option and does not display the "film" option.</P><P>Thanks</P> Sat, 04 Jan 2014 22:57:07 GMT jimkarencarlson 2014-01-04T22:57:07Z https://community.usa.canon.com/t5/General-Discussion/5600F-Scanner/m-p/59047#M23520 <P>I installed software for 5600F scanner, but scanning seems to only recognize my old printer/scanner.</P><P>I get option to use MP Navigator 2.0 or 3.0.&nbsp; Navigator 2.0 "has stopped working".&nbsp; Navigator 3.0 only displays the "Platen" option and does not display the "film" option.</P><P>Thanks</P> Sat, 04 Jan 2014 22:57:07 GMT https://community.usa.canon.com/t5/General-Discussion/5600F-Scanner/m-p/59047#M23520 jimkarencarlson 2014-01-04T22:57:07Z https://community.usa.canon.com/t5/General-Discussion/5600F-Scanner/m-p/59593#M23521 <P>Hi jimkarencarlson!</P><P>&nbsp;</P><P>To have a better understanding of your issue, please let everyone know what operating system (Windows XP/Vista/7/8 or OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.</P><P>&nbsp;</P><P>If this is an urgent support need, please&nbsp;<A target="_blank" rel="nofollow" href="http://bit.ly/ContactCanon">CLICK HERE</A>&nbsp;to reach our friendly Technical Support Team by phone or email.<BR /><BR />Thanks!</P> Mon, 06 Jan 2014 16:20:49 GMT https://community.usa.canon.com/t5/General-Discussion/5600F-Scanner/m-p/59593#M23521 Crista 2014-01-06T16:20:49Z