topic Re: Troubling canon i-sensys LBP6020B in General Discussion

Troubling canon i-sensys LBP6020B

OSu7x64 — Thu, 05 Sep 2013 13:59:56 GMT

Hello ,

I need help,

I have such trouble in my job of installing canon printer to PC.

PC and Printer is new brought. There is installed windows 7 ultimate x64bit, when start installing drivers of printer's from its own cd disk it pops up such error: see that link of schreenshot:

http://www.picz.ge/img/s4/1309/5/3/320d3f2f9b4f.jpg

what is a problem?

please help me.

thanks in advanced.

Re: Troubling canon i-sensys LBP6020B

Stephen — Thu, 05 Sep 2013 14:44:24 GMT

Hi OSu7x64!

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.

The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click here and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.