https://community.usa.canon.com/t5/General-Discussion/Quick-menu-does-not-recognize-my-Canon-scanner/m-p/37565#M23341 <P>I've been using my Canon 9000F scanner for a couple of months. Added an iX6520 printer today and installed all the software. The Quick Menu no longer recognizes the scanner. How do I trouble shoot this? Thanks.</P><P>&nbsp;</P><P>System: Windows 7 x64</P> Sat, 24 Aug 2013 02:09:00 GMT Mike9685 2013-08-24T02:09:00Z https://community.usa.canon.com/t5/General-Discussion/Quick-menu-does-not-recognize-my-Canon-scanner/m-p/37565#M23341 <P>I've been using my Canon 9000F scanner for a couple of months. Added an iX6520 printer today and installed all the software. The Quick Menu no longer recognizes the scanner. How do I trouble shoot this? Thanks.</P><P>&nbsp;</P><P>System: Windows 7 x64</P> Sat, 24 Aug 2013 02:09:00 GMT https://community.usa.canon.com/t5/General-Discussion/Quick-menu-does-not-recognize-my-Canon-scanner/m-p/37565#M23341 Mike9685 2013-08-24T02:09:00Z https://community.usa.canon.com/t5/General-Discussion/Quick-menu-does-not-recognize-my-Canon-scanner/m-p/38215#M23342 <P>Hello Mike9685,</P><P>&nbsp;</P><P>Please try disconnecting the scanner and connecting it back into the computer again.&nbsp; Be sure it is connected via USB cable directly to the computer&nbsp;instead of going through a USB hub or the like.&nbsp; If the issue persists, please try scanning with the MP Navigator software the scanner came bundled with, to help test the issue.&nbsp; If all else fails, please reply with the specific error or message that occurs when you attempt to scan.</P><P>&nbsp;</P><P>If this is a time-sensitive matter, additional support options are available at <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" rel="nofollow" target="_blank"><FONT color="#810081">Contact Us.</FONT></A></P> Sun, 01 Sep 2013 18:18:37 GMT https://community.usa.canon.com/t5/General-Discussion/Quick-menu-does-not-recognize-my-Canon-scanner/m-p/38215#M23342 Julius 2013-09-01T18:18:37Z