topic Re: Error message C:\users\R.C.\cnmess in General Discussion

Error message C:\users\R.C.\cnmess

rcsloanw10 — Sat, 18 Mar 2017 17:46:42 GMT

ever since I start window 10 had 8.1 The above message keeps coming up everytime i restart or reboot

my Toshiba. Also I have downloaded the latest update nand each time I add anoter printer to my devises

is this really necessary?

Re: Error message C:\users\R.C.\cnmess

Stephen — Sat, 18 Mar 2017 18:04:14 GMT

Hello rcsloanw10,

Welcome to the Canon USA Community Forums!

The error message you're referencing doesn't appear to have anything to do with Canon hardware or software. You might want to contact the company that makes the device or software that it's referencing for the best answer.

When adding a Canon printer to your computer or network, you'll want to ensure you're using the included Canon software for best results. If you need help with this, our US-based team is happy to assist at 1-800-OK-CANON (800-652-2666) during the week from 10am to 10pm (ET).

We hope this helps!

Re: Error message C:\users\R.C.\cnmess

rcsloanw10 — Sat, 18 Mar 2017 18:38:23 GMT

the las t portion of message is cnmss I mistakenly added the e

Re: Error message C:\users\R.C.\cnmess

rcsloanw10 — Sat, 18 Mar 2017 18:40:50 GMT

also there was not included software when purchased my printer id

Re: Error message C:\users\R.C.\cnmess

Stephen — Sat, 18 Mar 2017 18:44:47 GMT

Hello rcsloanw10,

Which Canon printer do you have?