https://community.usa.canon.com/t5/General-Discussion/why-does-my-canon-always-say-it-s-offline/m-p/195772#M22808 <P>mine did that so i had to re-down load the drivers,,good luck</P><P>&nbsp;</P> Tue, 27 Dec 2016 20:35:05 GMT jiller 2016-12-27T20:35:05Z https://community.usa.canon.com/t5/General-Discussion/why-does-my-canon-always-say-it-s-offline/m-p/194132#M22806 Thu, 08 Dec 2016 02:51:22 GMT https://community.usa.canon.com/t5/General-Discussion/why-does-my-canon-always-say-it-s-offline/m-p/194132#M22806 mahaska 2016-12-08T02:51:22Z https://community.usa.canon.com/t5/General-Discussion/why-does-my-canon-always-say-it-s-offline/m-p/194133#M22807 <P>Hello,<BR /><BR />To have a better understanding of your issue, please let everyone know the printer model you have and which operating system (Windows Vista/7/8 or Mac OS 10.X) you are using, and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.<BR /><BR />If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at <A href="http://bitly.com/CanonEmail" target="_blank">http://bitly.com/CanonEmail</A> or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).<BR /><BR />Thanks!</P> Thu, 08 Dec 2016 03:01:27 GMT https://community.usa.canon.com/t5/General-Discussion/why-does-my-canon-always-say-it-s-offline/m-p/194133#M22807 Jason 2016-12-08T03:01:27Z https://community.usa.canon.com/t5/General-Discussion/why-does-my-canon-always-say-it-s-offline/m-p/195772#M22808 <P>mine did that so i had to re-down load the drivers,,good luck</P><P>&nbsp;</P> Tue, 27 Dec 2016 20:35:05 GMT https://community.usa.canon.com/t5/General-Discussion/why-does-my-canon-always-say-it-s-offline/m-p/195772#M22808 jiller 2016-12-27T20:35:05Z