topic Canonoscan 4200F in General Discussion

Canonoscan 4200F

mickminnion — Tue, 04 Oct 2016 21:07:36 GMT

I hope that somebody can help me with this problem.

I have a Canoscan 4200F running on Windows XP home edition, which up to now has given no problem. But for some reason it has now stopped showing a preview before scanning. I unistalled and re installed the driver, but it made no difference. I installed the latest driver from the Canon website, but got the same result. I reinstalled the original from the Canon disc bundled with the scanner and now when attempting to scan, get a message "Problem with scanner. Code 2.177.0" Can anybody suggest a solution?

Many thanks in advance.

Mick Minnion

Re: Canonoscan 4200F

lgpiper — Wed, 05 Oct 2016 21:12:09 GMT

I am also new. Not sure if I should start a complete new thread or tag onto this one since my problem is also with the 4200F scanner.

So, my problem is that after I got moved to Windoz 10 back at the end of last year, the scanner still worked just fine. A week or two ago, I was forced to accept what's called the anniversary update, and now my scanner is broken. I tried reinstalling the driver, but either didn't do it correctly, or it won't work. Does anyone have any ideas?

It's stupid for Windoz to issue updates that break basic things. I have another computer wherein the Anniversary update broke my internet connection, i.e. it could no longer recognize my ethernet cable.

Re: Canonoscan 4200F

Michael — Sat, 08 Oct 2016 12:55:29 GMT

Hello.

For additional information and details regarding these two separate issues, please contact our support group using the "Contact Us" link below.

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