topic Scanner driver problems after upgrading to Windows10 in General Discussion https://community.usa.canon.com/t5/General-Discussion/Scanner-driver-problems-after-upgrading-to-Windows10/m-p/183552#M22733 <P>This problem has been raised before but I cannot find any reponse to the original query.... &nbsp;it&nbsp;relates to a 5600F scanner ...</P><P>&nbsp;</P><P>"&nbsp;<SPAN>MP Navigator will not boot. Message box says&nbsp;"The scanner driver supported by this software is not installed".</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>I've tried re-installing the driver and the software and still getting the message each and every time.&nbsp;</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Scanner was working fine before the upgrade. Any suggestions on how to fix this? "</SPAN></P><P>&nbsp;</P><P><SPAN>This is exactly the problem that I am now experiencing. &nbsp;I did try looking at the C: users/ &lt;name&gt;/ AppData .... Network Shortcuts directory but it was empty.</SPAN></P><P>&nbsp;</P><P><SPAN>Everything worked fine with Windows 7 but not with 10. &nbsp;Any clues ??</SPAN></P><P>&nbsp;</P><P><SPAN>Many thanks</SPAN></P> Sun, 28 Aug 2016 15:42:06 GMT PhilM 2016-08-28T15:42:06Z Scanner driver problems after upgrading to Windows10 https://community.usa.canon.com/t5/General-Discussion/Scanner-driver-problems-after-upgrading-to-Windows10/m-p/183552#M22733 <P>This problem has been raised before but I cannot find any reponse to the original query.... &nbsp;it&nbsp;relates to a 5600F scanner ...</P><P>&nbsp;</P><P>"&nbsp;<SPAN>MP Navigator will not boot. Message box says&nbsp;"The scanner driver supported by this software is not installed".</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>I've tried re-installing the driver and the software and still getting the message each and every time.&nbsp;</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Scanner was working fine before the upgrade. Any suggestions on how to fix this? "</SPAN></P><P>&nbsp;</P><P><SPAN>This is exactly the problem that I am now experiencing. &nbsp;I did try looking at the C: users/ &lt;name&gt;/ AppData .... Network Shortcuts directory but it was empty.</SPAN></P><P>&nbsp;</P><P><SPAN>Everything worked fine with Windows 7 but not with 10. &nbsp;Any clues ??</SPAN></P><P>&nbsp;</P><P><SPAN>Many thanks</SPAN></P> Sun, 28 Aug 2016 15:42:06 GMT https://community.usa.canon.com/t5/General-Discussion/Scanner-driver-problems-after-upgrading-to-Windows10/m-p/183552#M22733 PhilM 2016-08-28T15:42:06Z