Canonscan LIDE20 in devices but can't be seen by software..

abrogard — Tue, 02 Aug 2016 06:29:06 GMT

I have a win7 machine - an old acer aspire - and I recently installed the Win7 driver for the Canoscan LIDE20 we have here and plugged it in.

The scanner shows up find in Printers/Scanners.

Windows sees the scanner itself whenever I plug it into another USB port.

Everything seems fine but the software I use can't find it: NAPS2 and Windows Fax and Scan.

Device manager reports the device is working okay.

But I just had a fiddle with it and I notice that it lights up when first plugged in and if I then push the 'scan' button on the scanner itself it jerks around a little bit - moves maybe a quarter of inch - and then goes back to park and switches the lights off..

Hardware fault? Scanner dead?

topic Canonscan LIDE20 in devices but can't be seen by software.. in General Discussion

Canonscan LIDE20 in devices but can't be seen by software..