topic Re: "ScanGear-Internal error occurred-Scanner driver will be closed- Code 5,202,54" in General Discussion

"ScanGear-Internal error occurred-Scanner driver will be closed- Code 5,202,54"

Jbertke — Sun, 14 Feb 2016 19:34:13 GMT

After upgrading to Windows 10 and attempting to scan, I get the message-"ScanGear-Internal error occurred-Scanner driver will be closed- Code 5,202,54". No problem before upgrade.

Re: "ScanGear-Internal error occurred-Scanner driver will be closed- Code 5,202,54"

BillS — Tue, 16 Feb 2016 22:28:18 GMT

Hi Jbertke,

This error can often be resolved by reinstalling the scanner driver. For Windows 10, it would be best to download the driver from www.usa.canon.com. If you need more specific instructions, please reply with your scanner model number (e.g. LiDE220.)

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Re: "ScanGear-Internal error occurred-Scanner driver will be closed- Code 5,202,54"

qcodes — Tue, 18 Oct 2016 19:34:34 GMT

Same problem for me. Model is Canoscan 9000F.

I have removed and then reinstalled latest drivers from your website. I am running windows 10 64 bit.

Re: "ScanGear-Internal error occurred-Scanner driver will be closed- Code 5,202,54"

wjkyy — Tue, 29 Nov 2016 01:56:22 GMT

Same issue here with Canoscan 9000F, driver update did not help. Any suggestions?

Re: "ScanGear-Internal error occurred-Scanner driver will be closed- Code 5,202,54"

thorenj — Mon, 15 Jun 2020 20:55:14 GMT

Try restarting the Windows Image Acquisition (WIA) service. That resolved the issue for me. From a blog post I found:

"The error message probably caused by the services on your system for Windows Image Acquisition (WIA). This service provides image acquisition services for scanners and cameras. You should makesure the status has running or you have to restart this process."

I hope this helps.