topic Stop CaptureOnTouch v4 pro from displaying minimized when scanning in General Discussion

Stop CaptureOnTouch v4 pro from displaying minimized when scanning

jskinnerjr — Wed, 11 Aug 2021 15:39:36 GMT

Hello!

We need to be able to stop CaptureOnTouch from doing 2 things when the scan button is pressed:

1) Stop displaying the maximized or minimized minimized captureontouch v4 pro applicatio when you scan, this allows a person using the scanner to modify settings and we would not like users to be able to do this on our workstations. Can it be run completely in the background?

2) Stop offering to 'Open location' after the scan completes.

Thank you in advance for any advice you have to offer!

OS is Windows 10 Pro 20H2

scanner: DR C225 II

Re: Stop CaptureOnTouch v4 pro from displaying minimized when scanning

Danny — Wed, 11 Aug 2021 15:09:58 GMT

Hi, jskinnerjr!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) along with which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Stop CaptureOnTouch v4 pro from displaying minimized when scanning

jskinnerjr — Wed, 11 Aug 2021 15:39:48 GMT

Thanks! Updated the OG post.

Re: Stop CaptureOnTouch v4 pro from displaying minimized when scanning

jskinnerjr — Wed, 11 Aug 2021 19:19:23 GMT

I sorted this out, mostly. The setting in the environmental settings made this function as close to the way we would like it to that this can be closed.