https://community.usa.canon.com/t5/General-Discussion/Why-Won-t-Canon-Support-out-of-Warranty-Printers/m-p/347980#M22368 <P>Hello.</P><P>I have an old Canon prnter and there is no way I can figure out why it won't print black even though the inks are full. Coincdentally I had the exact same problem a few weeks ago with an Epson printer while in France and was able to call Epson tech support who sent me a solution to follow and voilà I had a working printer.</P><P>But I cannot fight my way through the Canon phone robot and reach a human for help even for a price. I don't see a solution on Canoncommunity and am waiting to see if I get a response to the question I posted.&nbsp;</P><P>But given this experience, the next printer I buy will not be a Canon but could be an Epson.</P><P>&nbsp;</P><P>Wendy&nbsp;</P> Sat, 24 Jul 2021 16:55:05 GMT poinsot 2021-07-24T16:55:05Z https://community.usa.canon.com/t5/General-Discussion/Why-Won-t-Canon-Support-out-of-Warranty-Printers/m-p/347980#M22368 <P>Hello.</P><P>I have an old Canon prnter and there is no way I can figure out why it won't print black even though the inks are full. Coincdentally I had the exact same problem a few weeks ago with an Epson printer while in France and was able to call Epson tech support who sent me a solution to follow and voilà I had a working printer.</P><P>But I cannot fight my way through the Canon phone robot and reach a human for help even for a price. I don't see a solution on Canoncommunity and am waiting to see if I get a response to the question I posted.&nbsp;</P><P>But given this experience, the next printer I buy will not be a Canon but could be an Epson.</P><P>&nbsp;</P><P>Wendy&nbsp;</P> Sat, 24 Jul 2021 16:55:05 GMT https://community.usa.canon.com/t5/General-Discussion/Why-Won-t-Canon-Support-out-of-Warranty-Printers/m-p/347980#M22368 poinsot 2021-07-24T16:55:05Z