https://community.usa.canon.com/t5/General-Discussion/Shadow-on-Canoscan-Lide-300-Scans/m-p/332818#M22178 <P>I have a brand new a Canoscan LIDE 300 and on every scan half of the scan is perfect but the other half appears in shadow, and/ or&nbsp; darker.&nbsp; &nbsp;I've cleaned the cover and the platen, and fooled around with a couple of things but there's not much out there on this parrticular problem.&nbsp; I'm thinking it could be defective but wanted to see if anyone else ran into this issue.</P><P>Thanks!</P> Thu, 28 Jan 2021 22:39:21 GMT khaft16 2021-01-28T22:39:21Z https://community.usa.canon.com/t5/General-Discussion/Shadow-on-Canoscan-Lide-300-Scans/m-p/332818#M22178 <P>I have a brand new a Canoscan LIDE 300 and on every scan half of the scan is perfect but the other half appears in shadow, and/ or&nbsp; darker.&nbsp; &nbsp;I've cleaned the cover and the platen, and fooled around with a couple of things but there's not much out there on this parrticular problem.&nbsp; I'm thinking it could be defective but wanted to see if anyone else ran into this issue.</P><P>Thanks!</P> Thu, 28 Jan 2021 22:39:21 GMT https://community.usa.canon.com/t5/General-Discussion/Shadow-on-Canoscan-Lide-300-Scans/m-p/332818#M22178 khaft16 2021-01-28T22:39:21Z https://community.usa.canon.com/t5/General-Discussion/Shadow-on-Canoscan-Lide-300-Scans/m-p/334831#M22179 <P>Hi khaft16,</P><P>&nbsp;</P><P>Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:<BR /><BR /><A href="https://mycanon.usa.canon.com" target="_blank">https://mycanon.usa.canon.com</A><BR /><BR /><BR /><BR /></P> Wed, 17 Feb 2021 18:30:40 GMT https://community.usa.canon.com/t5/General-Discussion/Shadow-on-Canoscan-Lide-300-Scans/m-p/334831#M22179 Patrick 2021-02-17T18:30:40Z