topic Canoscan LIDE 210 light not working in Windows 10 in General Discussion

Canoscan LIDE 210 light not working in Windows 10

Ascidian99 — Sat, 31 Oct 2020 23:16:00 GMT

Canoscan Lide 210 works fine on WIndows 8, but when I connect to a Windows 10 PC it does everything except trigger the light when scanning so I end up with an all black print. (putting it back on W8 all good again). Does this for PDF, photo's etc

Have tried updating all drivers & checks using MP Navigator EX say working normally.

Any suggestions please?

Re: Canoscan LIDE 210 light not working in Windows 10

Ascidian99 — Mon, 02 Nov 2020 05:40:03 GMT

looks like it needs to be connected through a powered hub. Presumably the USB ports on the PC don't provide sufficient juice.

Re: Canoscan LIDE 210 light not working in Windows 10

shadowsports — Mon, 02 Nov 2020 13:04:33 GMT

Greetings,

Due to the absence of a power adapter with this device, that could work.

It might be helpful to others if you post your findings.

Re: Canoscan LIDE 210 light not working in Windows 10

Ascidian99 — Thu, 05 Nov 2020 00:16:39 GMT

Ok - here are the results of a bit more checking - but the short answer is "USB cable length".

After the initial problem of the light not coming on resulting in all black scans the first attempt to fix was via a powered hub, which worked for a day.

But then all sorts of inconsistent problems happened; all white scans, all yellow image & text, scanning locked up part way, error codes 5,202,52 or 3,202,19.

All this happened whilst the scanner was attached via it's own cable plus an extension. I could use that config. on the old PC and since all I did was to move the extension cable between the two PC's the problem was not immediately apparent. But after getting such inconsistencies in results I physically moved the scanner to the new PC and cabled it directly without the extension cable or via a hub and that worked consistently.

Presumably the extra length caused voltage drop and messed up signal timing hence the variation in results.

HTH.