topic Lide 110 scanner question in General Discussion

Lide 110 scanner question

willowwhite — Wed, 29 Apr 2020 02:22:30 GMT

We recently upgraded our Windows 7 to Windows 10. Ever since then, I have not been able to make a multiple page pdf from my CanoScan Lide 110. What gives???

Re: Lide 110 scanner question

shadowsports — Wed, 29 Apr 2020 14:14:51 GMT

Greetings,

The drivers for these operating systems are the same. However, the they might not work as expected after the OS was upgraded. I suggest you uninstall the printers and drivers, restart, then reinstall the drivers.

Re: Lide 110 scanner question

willowwhite — Thu, 30 Apr 2020 02:19:15 GMT

The Lide 110 features don't work on any of my Windows 10 products, so I don't think it has to do with upgrading the desktop. Per se. Thoughts???

Re: Lide 110 scanner question

Hector — Thu, 07 May 2020 21:46:11 GMT

Hi willowwhite,

If you are only getting single page PDF files, it looks like the settings in the scanner software needs to be changed. There is a setting in the MP Navigator scanner program to switch between single page PDF and Multiple page PDF and you can switch it using the steps provided in the link HERE.

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Re: Lide 110 scanner question

willowwhite — Fri, 08 May 2020 03:01:31 GMT

@Hector wrote:

If you are only getting single page PDF files, it looks like the settings in the scanner software needs to be changed. There is a setting in the MP Navigator scanner program to switch between single page PDF and Multiple page PDF and you can switch it using the steps provided in the link HERE.

Hector, that would be great but I do not see MP Navigator on any of my Windows 10 devices. When I set up my scanner, all I got was an icon that looks like a scan bed and that says "scan". It offers none of the advanced settings I was used to when I used my scanner with Windows 7.