CanoScan 5600F Powers Off

Temma — Wed, 18 Mar 2020 11:36:11 GMT

Quite suddenly, my CanoScan 5600F will not scan.

When I start a scan the scanner begins a scan, then powers off.

When I unplug and replug the power cable, it now comes on for a moment, then powers off.

This happened just yesterday.

Does anyone have any idea how to remedy this?

I'm running Windows 10 with the latest updates.

Re: CanoScan 5600F Powers Off

Patrick — Wed, 18 Mar 2020 20:14:38 GMT

Hi Temma,

Please try connecting the power cord directly into a wall's power outlet and not into a surge protector/power strip and then attempt to scan again.