topic shooting in raw but uploading as jpeg in General Discussion

shooting in raw but uploading as jpeg

princemoga — Tue, 20 Nov 2018 16:49:53 GMT

I shot a session in. (L) raw just as I always do. When I plugged my CF card in and pulled up my image folder in my computer (PC) the images show as JPEG I tested another card and the same thing happened. My camera is showing raw and my computer is showing jpeg. Any idea why this may be happening? I've never had this issue in the past.

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Re: shooting in raw but uploading as jpeg

Danny — Thu, 30 Aug 2018 17:23:00 GMT

Hi, princemoga!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof), which software you're using, and which Canon camera you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Re: shooting in raw but uploading as jpeg

Waddizzle — Fri, 31 Aug 2018 00:16:49 GMT

@princemoga wrote:
I shot a session in. (L) raw just as I always do. When I plugged my CF card in and pulled up my image folder in my computer (PC) the images show as JPEG I tested another card and the same thing happened. My camera is showing raw and my computer is showing jpeg. Any idea why this may be happening? I've never had this issue in the past.

What camera body are you using?

Re: shooting in raw but uploading as jpeg

ebiggs1 — Fri, 31 Aug 2018 14:13:25 GMT

"My camera is showing raw and my computer is showing jpeg."

Did you check to see if the cr2 files were there? On the card and/or on the computer Do this first before we analyze.