topic Re: I took a video on the "auto" setting and it won't import to my computer. in General Discussion

I took a video on the "auto" setting and it won't import to my computer.

rachelh — Mon, 30 Oct 2017 21:49:25 GMT

I accidentally recorded some videos on the "auto" setting instead of the video setting and when I try and import it to my computer it doesn't work. Can somebody please tell me how to import them to my computer. Thanks.

Re: I took a video on the "auto" setting and it won't import to my computer.

Crista — Mon, 30 Oct 2017 21:58:00 GMT

Hi rachelh!

Thanks for posting in the Canon Forums!

To have a better understanding of your issue, please let everyone know what camera model you are using. That way, community will be able to assist you with suggestions appropriate for your product.

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Re: I took a video on the "auto" setting and it won't import to my computer.

rachelh — Tue, 31 Oct 2017 02:50:33 GMT

thanks, we got it figured out.