topic Re: Canon off shoe camera cord in General Discussion

Canon off shoe camera cord

KINGKOR — Tue, 02 May 2017 13:54:20 GMT

I have a off shoe camera cord and the part that slides into the bracket os chipped/broke, is there any place we can purchase parts instead of my purchasing a whole new cord?

Re: Canon off shoe camera cord

Jenine — Tue, 02 May 2017 14:33:11 GMT

Hello Kingkor!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what camera you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at usa.canon.com/support or by phone at 1-800-OK-CANON (1-800-652-2666).

Thanks!

Re: Canon off shoe camera cord

kvbarkley — Tue, 02 May 2017 18:52:17 GMT

All the ones I have seen are molded in one piece, there are no "parts" to replace.

Re: Canon off shoe camera cord

KINGKOR — Tue, 02 May 2017 18:57:04 GMT

The part that connects to the flash has 4 small screws, when unscrewed it has 4 more smaller screws.

Re: Canon off shoe camera cord

KINGKOR — Tue, 02 May 2017 18:57:41 GMT

Thank U. I called them and they were no help What's so ever.