topic Camera Order in General Discussion

Camera Order

soccermom — Thu, 02 Sep 2021 02:46:02 GMT

I ordered my first canon camera in hopes to start using at the first soccer tournament of the season. Was disappointed to see the camera is on back order. How long will it take to get out of this back order status? I tried getting through customer service and no luck. Any info would be appreciated. Thank you.

Re: Camera Order

rs-eos — Thu, 02 Sep 2021 11:43:54 GMT

What model?

Did you order directly from Canon, or some other location (hopefully a reputable and authorized dealer such as B&H or Adorama)?

In terms of the duration of an item being on backorder, there's usually no way to know. I know sometimes that B&H will put up an estimate. But that's not a guarantee.

Re: Camera Order

soccermom — Thu, 02 Sep 2021 12:27:43 GMT

Ordered directly from Canon. T8i.

Re: Camera Order

James_C — Thu, 02 Sep 2021 12:41:42 GMT

Hi. To check on your order please reach out to our friendly sales team. They can be reached here: https://Canon.us/SalesHelp