topic Re: Bogus "Canon" Email? in General Discussion

Bogus "Canon" Email?

Davoud — Mon, 12 Jul 2021 16:57:21 GMT

Did anyone else receive what appears to be a bogus email from "no-reply@notice.ihub.image.canon"?

"Thank you for using Digital Photo Professional (DPP).
We would like to inform you that important information regarding “higher-performance noise reduction processing using network service [Canon Cloud Imaging] (only EOS -1D X Mark III RAW still images are supported)".

[Phenomenon]
When you try “Sign in with your email”, you might not be available for this service.

[Workaround]
Please sign in using "Google/Facebook/Apple/Twitter/LINE" with the same e-mail address as Canon ID.

Since your Canon ID * account has been maintained, you can continue to use other Canon services that support Canon ID.
*Canon ID is a personal account used to access Canon websites, services, and apps, and to configure Canon cameras and printers.

[Notes]
Please do not reply to this e-mail directly, as this address is used only for Canon to send e-mails to our customers"

*****

Bad syntax, incomplete sentence, bad punctuation, no Canon graphics... Yet it doesn't contain any links or make it clear what the sender expects. The meaning of "...sign in using "Google/Facebook/Apple/Twitter/LINE" is unknown to me.

Re: Bogus "Canon" Email?

Peter — Mon, 12 Jul 2021 17:23:07 GMT

Got it to two of my emails that I have used at image.canon

Re: Bogus "Canon" Email?

jrhoffman75 — Mon, 12 Jul 2021 23:58:06 GMT

@Davoud wrote:
Did anyone else receive what appears to be a bogus email from "no-reply@notice.ihub.image.canon"?

"Thank you for using Digital Photo Professional (DPP).
We would like to inform you that important information regarding “higher-performance noise reduction processing using network service [Canon Cloud Imaging] (only EOS -1D X Mark III RAW still images are supported)".

[Phenomenon]
When you try “Sign in with your email”, you might not be available for this service.

[Workaround]
Please sign in using "Google/Facebook/Apple/Twitter/LINE" with the same e-mail address as Canon ID.

Since your Canon ID * account has been maintained, you can continue to use other Canon services that support Canon ID.
*Canon ID is a personal account used to access Canon websites, services, and apps, and to configure Canon cameras and printers.

[Notes]
Please do not reply to this e-mail directly, as this address is used only for Canon to send e-mails to our customers"

*****

Bad syntax, incomplete sentence, bad punctuation, no Canon graphics... Yet it doesn't contain any links or make it clear what the sender expects. The meaning of "...sign in using "Google/Facebook/Apple/Twitter/LINE" is unknown to me.

I did. I do not think it is bogus.

If you don't have a 1D X Mark III you can't use the cloud processing, but if you select Cloud->Log in in DPP4 you get thsi popup:

I was still able to log in just using my email, so I didn't have to revert to one of the other processes.

Re: Bogus "Canon" Email?

Davoud — Tue, 13 Jul 2021 14:23:00 GMT

Ah, so. Thanks.

Re: Bogus "Canon" Email?

fatcat — Wed, 14 Jul 2021 15:54:19 GMT

t told me I am "NOT AUTHORIZED" to sign into the Cannon Forum. But Im here!

Something HINKY is going on. I couldnt sign in on the email I got to get here, but when I clicked on the MESSAGE, it tooke me here, already signed in.

WEIRD!

If anybody KNOWS WHAT THE HECK IS GOING ON, Id Appreciate a reply with some kind answers?

Re: Bogus "Canon" Email?

johnrmoyer — Thu, 26 Aug 2021 15:25:17 GMT

My first guess is that it is a time zone problem with cookie expiration times. That is where I would look first if it were my code.

Re: Bogus "Canon" Email?

fatcat — Thu, 26 Aug 2021 17:43:31 GMT

Ive had that happen a few times (when I put a cantankerous response) and thought they banned me. Which would have been stupid b.c I didnt say anything bad or against the rules of posting.

I think its just a glitch they cant reproduce to fix. Ive been able to sign in from the email too. But sometimes I need to fiddle around to find a way in.

Its MOSTLY just b.c the MODERATORS DONT DO A VERY GOOD JOB on this site at ALL. They dont monitor or comment on photos (unless its obviously a professional) who doesnt NEED the critique (and fill their egos even more)

The ones who need OBVIOUS help they are DEAD SILENT. I think they need a MASSIVE RE-DO of this site for it to be of value for everyone who wants to be in a community of ppl who KNOW what to say. Offer HELP to those who need it. TIPS and TRICKS etc. But they dont.

I doubt they even check thier threads.\

Ive had the "NOT AUTHORIZED" when trying to sign in here too, just to see the email that was posted! I would give this site a 1 star out of 5. Its as if they could care less if they sell more equipment or not. Missed opportunity to help inspire new photographers and old.