topic EOS M50 no audio on playback in EOS DSLR & Mirrorless Cameras

EOS M50 no audio on playback

8thWonder — Wed, 10 May 2023 16:43:35 GMT

When I first got my canon m50, when I recorded a video and played it back, the audio was loud. I could hear audio clearly and even adjust the volume.

After a while, it suddenly stopped playing audio whenever I played back a video.

A friend of mine who also owns an M50 still gets audio when playing back a video.

I don't know what went wrong with my camera and I can't seam to find any solution online.

Re: EOS M50 no audio on playback

rs-eos — Wed, 10 May 2023 21:55:44 GMT

How were you capturing audio when filming? External microphone? If so, what was the exact model and how was it connected along with the camera's audio settings. I'm wondering if audio circuitry got damaged somehow?

Re: EOS M50 no audio on playback

8thWonder — Wed, 10 May 2023 22:06:01 GMT

I use a Boom Microphone and connect directly into the camera Mic input.

Camera Audio setting is set to Manual. I manually adjust audio levels et al.

I r corded a video today, the audio was captured fine, because I can hear it when I copy the files to my laptop, but I can't monitor it in real time while I'm on the field because the playback has no sound.

It's frustrating 😭

Re: EOS M50 no audio on playback

8thWonder — Wed, 10 May 2023 22:06:48 GMT

Sometimes, I use a lapel mic too, but rarely.

Re: EOS M50 no audio on playback

krahe — Thu, 11 May 2023 14:55:09 GMT

Do you have the playback volume adjusted all the way up?

Re: EOS M50 no audio on playback

8thWonder — Thu, 18 May 2023 07:21:51 GMT

Yes, I have it turned all the way up. Still no sound.