topic Re: My Mac sees my camera, but when I click on the Canon EOS-1D X Mark II icon, it does not see pics in EOS DSLR & Mirrorless Cameras

My Mac sees my camera, but when I click on the Canon EOS-1D X Mark II icon, it does not see pics :(

AnnElf — Mon, 10 Apr 2023 16:49:10 GMT

Hi, I hope someone can help me. I cannot download my photos on my MacBook Pro (running on Monterey). It does see my camera (as in pic), but says there are no photos to show. It worked fine on my other Mac. Can anyone help? I have been trying to sort this out myself for some time, but gave up. I really want to get back into my photography. Thank you.

Re: My Mac sees my camera, but when I click on the Canon EOS-1D X Mark II icon, it does not see pics

jrhoffman75 — Mon, 10 Apr 2023 19:56:26 GMT

What software is being displayed - Lightroom?

Re: My Mac sees my camera, but when I click on the Canon EOS-1D X Mark II icon, it does not see pics

AnnElf — Tue, 11 Apr 2023 05:38:24 GMT

Hi,

Yes, it's Lightroom Classic. Thank you 🙂

Re: My Mac sees my camera, but when I click on the Canon EOS-1D X Mark II icon, it does not see pics

jrhoffman75 — Tue, 11 Apr 2023 10:42:03 GMT

What happens if you access the camera cards directly through the operating system?

Did you perhaps already import the images? Lightroom won’t import images that are already imported.

Re: My Mac sees my camera, but when I click on the Canon EOS-1D X Mark II icon, it does not see pics

rs-eos — Tue, 11 Apr 2023 11:03:03 GMT

Even if previously imported, Lightroom should still show thumbnails for all images on the attached camera.

AnnElf, do you perhaps have a CFast card reader that you could attach to your Mac?

Re: My Mac sees my camera, but when I click on the Canon EOS-1D X Mark II icon, it does not see pics

jrhoffman75 — Tue, 11 Apr 2023 14:19:36 GMT

My error, Ricky is correct. I forgot that I had reformatted my card.

Speaking from experience-perhaps you inadvertently executed a Move rather than a Copy on the other computer?

Since it's a Mac try accessing through Image Capture and see what happens.