Service Advisory: Certain EOS R10 Body's - Free Repair Is Available (End Date - March 2025)

shadowsports — Sat, 01 Apr 2023 05:14:33 GMT

Canon has posted a service advisory for certain Canon EOS R10 camera bodies. Affected products are eligible for a free repair.

The EOS R10 mirrorless camera has been found to exhibit the following symptoms

In a small part of this product, a loud abnormal noise (click” sound) is emitted when the built-in flash is emitted.

Phenomenon

In a small part of this product, a loud abnormal noise (click” sound) is emitted when the built-in flash is emitted.

Products Covered

Mirrorless camera “EOS R10” This applies to some products where the two digits from the left of the camera's serial number (on the bottom of the camera) are “2”~ “01”.

For products sold in Japan Japan, some of the products “01” ~ “03” are eligible.

How to check the target product

Press the search button below to display the screen for entering the camera serial number.
Enter the camera's serial number (12 digits) in single-byte numbers, and then press the “Submit” button.
One of the following is displayed: If it is an eligible product, please refer to “Response” below.
- “Your camera is NOT an affected product.”
- “Your camera is an affected product.”
- “Invalid number” ・ The number is wrong

Check your Canon EOS R10 serial number here

Free repair acceptance period

Until March 2025

Re: Certain EOS R10 Body's Are Being Recalled - Free Repair Is Available

Danny — Fri, 31 Mar 2023 13:28:48 GMT

Hi! We should clarify that this is not a recall but a service advisory. You can check out the official statement on this from Canon USA right here.

Hope this helps!

Re: Service Advisory: Certain EOS R10 Body's - Free Repair Is Available (End Date - March 2025)

shadowsports — Fri, 31 Mar 2023 14:35:24 GMT

Thanks Danny. Post has been corrected. I updated the link for America's also.

topic Service Advisory: Certain EOS R10 Body's - Free Repair Is Available (End Date - March 2025) in EOS DSLR & Mirrorless Cameras

Service Advisory: Certain EOS R10 Body's - Free Repair Is Available (End Date - March 2025)

Products Covered

How to check the target product

Re: Certain EOS R10 Body's Are Being Recalled - Free Repair Is Available

Re: Service Advisory: Certain EOS R10 Body's - Free Repair Is Available (End Date - March 2025)