topic Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!) in EOS DSLR & Mirrorless Cameras

T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

reservesteel9 — Fri, 10 Feb 2023 17:47:41 GMT

Yes, I disabled the auto power off in the settings, before you ask. First and foremost, I have done a TON of googling around this issue and can find help for this issue nowhere. This forum is my last hope so-to-speak. ANY suggestions are welcome! Also, I have multiple batteries for this camera and a plug-in battery. NO matter what I use, it turns off at the 29 minute mark.

I do a lot of recording in 4k for my youtube channel. I also have a Camcard 4k from Elgato hooked up that let's me use it as a webcam with clean HDMI out, but whether, I am recording with out the camcard or not, it will ALWAYS shut off after 29ish minutes!
I ended up looking into alternative firmware but they don't support the t8i currently, I am at a point were I am going to need to go out and buy a whole new camera because of this. I love Cannon, but I cannot justify buying another one when this one is not working right to begin with.

Also, it shuts off no matter what, I can be:
recording on the SD
Recording on the computer or camcard
not recording, but the camera is on

No matter the use case, it turns off after 29 minutes. This is also true if the camera is plugged into the HDMI port or not. Their are no doubt people far more qualified than me, I am hoping that someone out their knows of a workaround (the lamplight or w/e firmware is a no-go, because it does not support t8i yet).

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

rs-eos — Fri, 10 Feb 2023 17:45:46 GMT

I checked out the User Manual, but didn't see anything specific to time limits with the HDMI output. 29 minutes though is curiously the maximum internal recording limit (29 mins, 59 secs).

I believe some Canon cameras have a specific HDMI setting that you'd need to enable in order to allow greater than 30 minutes of video to external recorders. Though again, didn't find that in the T8i manual. So perhaps the T8i is limited in the manner?

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

reservesteel9 — Fri, 10 Feb 2023 18:07:24 GMT

First off, thank you so much for your speedy reply! Right, so here is a youtube link to ALL the settings. I saw nothing in there (besides that auto turn-off feature, which is disabled) that relates to this issue. Please let me know if I missed it. I still can't get over how fast you responded, seriously, thank you for that. Gives me a bit of hope knowing these forums are so responsive! Below is the link to see all the settings on the t8i.

https://youtu.be/iuiauxYui7Y

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

Waddizzle — Sat, 11 Feb 2023 16:27:29 GMT

Your T8i is not capable of true “Clean HDMI” output. None of the Rebel bodies can. Any [YouTube] claims to the contrary are unreliable work [arounds].

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

reservesteel9 — Sat, 11 Feb 2023 14:21:04 GMT

Okay, so right off the bat, that's not the question here.

That said there is a "secret" (I guess) mode that only exists in "P" mode. Here, lets look at the number of options available in our menu in the red section, when NOT in "P" mode... Note that their are "3" pages right?

Okay, so now in video mode still we switch to "P" mode.

Now see how many options we have...

So 5 pages instead of 3! And:

NOW that said, your probably right about the clean HDMI thing even though the option exists. BUT, I wanted to point out that menu (crazy right? I had no clue! LOL). Anyway I use a 4k Elgato cam card, so I have clean HDMI anyway.
I don't care about that. I care about not being able to do a live stream for more than 29 minutes, or not being able to record a 1 hour video with out having to make sure that I don't miss it if it shuts off.
I have over 50 videos on my youtube channel WITH this camera, WITH no HDMI text, I have done live streams, interviews, and speeches internationally (remote) with it - so yes, you CAN get it to work w/no HDMI text. Again, the issue is not that.
The issue is that it automatically turns off when recording video, and changing the settings has no effect.

Thank you Waddizzle, for taking to time to reply.

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

Waddizzle — Sat, 11 Feb 2023 16:24:24 GMT

The “hidden” menu that you discovered was not really hidden, per se. That is how the Canon menu system works. Menu options that are not useful in a given operating mode are either greyed out or not shown, at all.

All DSLRs released at the time of the T8i have had a 30 minute recording time limit built into their video mode. The reason for it legal, so do not blame Canon.

Cameras with “Clean HDMI” output do not suffer from the 30 minute recording time limit because the camera is not exactly set to a mode where it can record video and be required to conform to the 30 minute limitation.

Your does not do what you wish for it to do, and no firmware update can “fix” it.

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

Waddizzle — Sat, 11 Feb 2023 16:30:37 GMT

“ Anyway I use a 4k Elgato cam card, so I have clean HDMI anyway. “

If that is true, then your issue has been resolved. You are not able to control the camera settings, but you do have an HDMI out that is cleared of all operating icons.

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

Anonymous — Sat, 11 Feb 2023 19:09:32 GMT

What happens when you use live view instead of recording mode? Do you get video on the HDMI out and does it shut off at 30 minutes?

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

reservesteel9 — Sat, 11 Feb 2023 19:37:20 GMT

Again, the issue is not clean HDMI. The title of the thread indicates the issue, as does the paragraphs describing the issue and the pictures. The issue is the camera shutting off after 30 minutes. If it's a legal issue as you say, I would like to know what law prohibits a camera to be on for 30+ minutes. I'm a paralegal, I have never hear of this. Furthermore, there ARE cannon cameras that can record for more than 30 minutes, so how is it that the "30 minute recording time limit built into their video mode. The reason for it legal, so do not blame Canon."?
If a car company made a car that only worked for 30 minutes, but sold other models that lasted until the battery died, would this also make sense?
Can you answer my question in this thread? I presume not, as you told me I could not get clean HDMI out, yet I am able to do that (which was not even the original question, not sure how you got confused on that one). If not then I fail to see the relevance of you even commenting here.
My question is pretty simple. I just want to know if my camera can stay on for more than 30 min at a time LOL.

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

reservesteel9 — Sat, 11 Feb 2023 19:40:24 GMT

Using live view or recording will yield the same result - automatic shutoff.
Using OBS to record (not recording on the actual computer) , OR recording using an SD, ON the camera, the camera will turn off.
The camera will turn off, even if you don't plug anything in, after 30 minutes, no matter what.
This is true if it's on battery power or using the dummy battery.

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

rs-eos — Sat, 11 Feb 2023 19:46:41 GMT

The older law dealt with how equipment was labeled. It was deemed that equipment capable of recording 30 minutes or more needed to be labeled as a "video camera" and that led to the equipment being susceptible to higher tariffs. To avoid that issue, manufacturers at the time chose to restrict the recording time so as not to have certain equipment (namely photo cameras) labeled as video cameras.

I honestly don't know why the T8i is shutting off at 30 minutes, but I'll go with my original post. Some more recent cameras have specifc options to ensure that HDMI recording will continue beyond 30 minutes. The T8i lacks such a setting.

For unlimited video recording, your best option is either go with a camcorder, cinema camera, or more modern DSLRs/mirrorless cameras that no longer have the 30 minute restriction. And, if going with DSLRs/mirrorless cameras, to also avoid those not capable of clean HDMI out if that is a must-have.

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

stevet1 — Sat, 11 Feb 2023 21:29:09 GMT

In two places, the manual says that the T8i automatically stops recording at the 29'59" . To continue recording, you have to press the movie record button and start recording again as a new file.

I don't know that the camera shuts off as much as the movie recording stops.

I think that's just the nature of the game.

Steve Thomas.

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

reservesteel9 — Sun, 12 Feb 2023 04:21:31 GMT

It's both, the camera shuts off, which by default leads to it to stop recording. All displays turn off, it stops recording, and you can hear the shutter close.

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

Waddizzle — Sun, 12 Feb 2023 08:39:55 GMT

“ The issue is the camera shutting off after 30 minutes. “

I have explained it ot you several times. That is how the camera works and there nothing that can be done to change that behavior. This is an entry level camera that does not have many of the advanced features found on more expensive camera models..

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

reservesteel9 — Sun, 12 Feb 2023 13:39:38 GMT

1. You are not omnipotent - unless you're an ai, you are human, meaning you don't know everything. I'm also free to hear what other members on this forum have to say...

2. The vast amount of your responses relate to how clean HDMI is not possible, or there is "no option" for it (which I already showed was false, there is both an option for it, and you can make it work).

3. I have a right to respond to others when they comment on my thread if I am not satisfied with the answers I have gotten or if I think someone may know something that the individuals who have responded already don't.

Unless you want to tell me that you know more than anyone else on the planet who may happen to see my thread, then I'm good. You initially thought that clean HDMI was the issue. Furthermore, I suggest you go back and count - you did not say anything "several times". So, feel free to relax on the exaggerations. Thanks for contributing, if your done, or have no other advice that MAY be of use, then feel free to keep the commentary to yourself, as it's not productive.

If other people here want to help me try and see if there is a workaround, or if I want to hear from someone else beside you - I have the right.

I'm not going to stop responding to people because you think you solved something. Thank you for your time and for trying to help, I appreciate that. If you have nothing constructive to contribute, feel free to find another thread to frequent. I have seen many threads with people who are more qualified than me. I have learned a ton from this thread alone (mainly thanks to rs-eos ).

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

Stephen — Sun, 12 Feb 2023 14:07:08 GMT

Hi, reservesteel9!
Welcome to the Canon Community! Please remember the users here are trying their best to help you.

Regarding your specific issue, if you're using HDMI to live stream on your Rebel, don't hit the record button on your camera - just leave it on in P mode or in Movie mode. If the power-saving features are turned off, it should stay on indefinitely and send the video signal to your capture device until you manually turn the camera off. Check out this PDF for a step-by-step guide: https://canon.us/clean_hdmi

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

Waddizzle — Sun, 12 Feb 2023 14:48:30 GMT

Please follow Stephen’s advice.

The issue of the 30 minute time limit is the symptom. The problem is that you’re trying to use the camera in an unsupported mode of operation, “Clean HDMI” output.

Good Luck!

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

reservesteel9 — Sun, 12 Feb 2023 17:15:24 GMT

Stephan,

Thank you for the reply. I am currently testing this. I have started a recording on my phone of me putting the camera in "p" mode, and NOT recording. It's simply on, as you said. I will turn this video into a timelapse when it finishes recording so that you can see what I am saying.

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

Stephen — Sun, 12 Feb 2023 17:30:27 GMT

Y'all are caught up on clean HDMI out. The T8i has clean HDMI out - that's not the issue.
https://cam.start.canon/en/C002/manual/html/UG-06_Shooting-2_0140.html

Re: T8i - REFUSES to stay on for more than 29 minutes (Yes auto turn off disabled!)

reservesteel9 — Sun, 12 Feb 2023 17:31:36 GMT

Thank you, and understand. I disabled the "clean HDMI" out option that you saw earlier, ensured that the Auto power off feature was also disabled, I have no HDMI plugged in and I am NOT recording right now. I am making a video right now (with the phone) of this time lapsed, so I can actually show you.
My apologies if I got short with you earlier. It's extremely frustrating. I had considered buying the R8, so that I have the ability to record over 30 minutes, but, I really wanted to avoid that because, aside from this small issue, the camera is great.