topic Re: Custom Camera in EOS DSLR & Mirrorless Cameras

Custom Camera

Hatchet2481 — Wed, 11 Jan 2023 19:30:19 GMT

Can I email Canon and have them remove certain items in my camera (example: my Hydrogen Alpha Filter) for Astrophotography?

Re: Custom Camera

rs-eos — Wed, 11 Jan 2023 19:44:32 GMT

Did you purchase a particular astrophography camera from Canon? Did a different company modify a stock camera to become an astrophotography camera?

I don't think it's possible to reverse things; though if you went the latter route, you'll need to reach out to the company that did the modification to see if it's reversible.

Re: Custom Camera

Stephen — Wed, 11 Jan 2023 19:45:00 GMT

If you were to send a product to our Factory Service Center, they're obliged to return it to its Original Factory Specifications because we warranty all of our work. If your camera is modified, our team will basically undo the modification.

If you're asking our team to remove a filter that comes standard on your camera's sensor, they cannot do that - because it would prevent the camera from being at factory specs.

If you have additional questions, don't hesitate to reach out to support at 1-800-OK-CANON (800-652-2666).

To send your gear for a repair, get started in your My Canon Account at canon.us/account

Re: Custom Camera

Hatchet2481 — Wed, 11 Jan 2023 23:37:24 GMT

No I have not. I am looking for a place that could do the modified work though.

Re: Custom Camera

Michaelhunt — Fri, 13 Jan 2023 04:24:59 GMT

The process is quite simple. First, void the warranty on your camera by opening it up. Remove the parts and electronics until you get to the optical window above the sensor and remove it. Now replace it with clear glass or an IR-blocking filter that is less aggressive and lets the hydrogen-alpha wavelength through. Then simply reassemble the camera. It's easy! ManageMyHealth Login

Re: Custom Camera

jrhoffman75 — Thu, 12 Jan 2023 12:48:54 GMT

Web search “camera astrophotography modifications”. Many options.