topic Re: Canon 90D is nonresponsive. in EOS DSLR & Mirrorless Cameras

Canon 90D is nonresponsive.

alv0064 — Fri, 04 Nov 2022 15:14:03 GMT

My Canon90D went from working to not working. Wasn't dropped, wasn't jostled. I put a fresh battery in and the red light flashes and the exposure settings show up on top, but I cannot adjust iso/shutter speed/or f stop with normal buttons. The camera will not take a picture, and the LCD screen will not turn on.

Any suggestions?

Re: Canon 90D is nonresponsive.

Anonymous — Fri, 04 Nov 2022 15:31:27 GMT

Try removing the SD card and see if it responds. Try a new SD card. Try another lens.

Re: Canon 90D is nonresponsive.

alv0064 — Fri, 04 Nov 2022 15:39:43 GMT

Swapped battery, lens, SD card out. Still the same

Re: Canon 90D is nonresponsive.

Anonymous — Fri, 04 Nov 2022 16:00:42 GMT

Did you try another full-size SD card?

Re: Canon 90D is nonresponsive.

Lotus7 — Fri, 04 Nov 2022 17:39:46 GMT

If the LCD screen is black, it sounds like the DIGIC-8 processor is not fully running. The LCD should illuminate even without a SD card installed when you press "Menu". Can you see any of the exposure or mode info in the optical viewfinder edge displays? Since you can't access menus a "factory reset" is not possible.

If you're sure you have a good battery installed, you might try this as a last resort before contacting Canon Service (1-800-385-2155):

1. Remove the battery and SD card.

2. Switch the power switch to "ON" and fully depress the shutter button for 10 seconds. Then depress and hold the -> image display button for 10 seconds. That can sometimes clear stored register errors.

3. Re-insert a known good battery and wait (don't touch ANY controls or buttons) until the red light stops flashing.

Also, have you looked inside the mirror chamber checking for a mirror that has not returned to it's normal location or a partially jammed shutter leaf? If the mirror is down, then it's impossible to check the shutter leaf positions or to check for anything caught in the shutter. Good Luck