topic Re: Canon Connect App and iOS 16 issue?? in EOS DSLR & Mirrorless Cameras

EOS 80D Won't Connect to Phone

fred62s — Tue, 27 Sep 2022 13:02:14 GMT

I'm not sure what the issue is.

I am trying to connect my 80D which in the past worked perfectly, as recently as a few weeks ago. I recently picked up a R5C and I have been able to connect to my phone without any issues.

When I go back to the 80D, however, I get a connection failed error message on my phone even though the camera shows the connection as successful. Easy connection or network, still won't recognize the camera on my phone even though it has no issues connecting to my mac.

Re: Canon Connect App and iOS 16 issue??

fred62s — Tue, 27 Sep 2022 00:01:10 GMT

I take it back. I now can no longer connect to either 80D or R5C via bluetooth or wifi through the Connect app even after clearing camera settings, deleting/reinstalling app, etc. It stalls trying to connect to the camera.

Re: EOS 80D Won't Connect to Phone

Danny — Tue, 27 Sep 2022 13:02:49 GMT

Hi, fred62s!

So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Canon Connect App and iOS 16 issue??

Waddizzle — Mon, 03 Oct 2022 10:13:07 GMT

Bluetooth connections are typically trouble-free. You just have to tell each device to look for another Bluetooth device.

Make sure Bluetooth is enabled in either camera, and the mobile device is not in an “Airplane” mode.