topic Re: EOS 200 err11 in EOS DSLR & Mirrorless Cameras

EOS 200D err11

KJW111 — Wed, 14 Sep 2022 12:47:45 GMT

Hi, I am having the same issue as another member, tried all the options. I connect the camera to iPad using the wifi connection running and it drops out “no internet connection” , I have tried different iPhones but still no joy. I can not find how to Bluetooth as this appears to be set with a smartphone but can not clear to start a different connection. I need help

Re: EOS 200 err11

Stephen — Wed, 14 Sep 2022 12:26:48 GMT

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation; however, we must let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We can only provide support for Canon products manufactured for and used within the US market. The EOS 200D isn't supported or sold by our team here at Canon USA.

If you live outside the United States, please C LICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: EOS 200D err11

ebiggs1 — Wed, 14 Sep 2022 14:30:57 GMT

Before connecting to the camera, you must install the free dedicated Camera Connect app on the smartphone. Camera Connect can be installed from the Google Play or App Store.

Re: EOS 200D err11

KJW111 — Wed, 14 Sep 2022 15:08:34 GMT

Already have the app and it has been working before

Re: EOS 200D err11

ebiggs1 — Wed, 14 Sep 2022 15:27:50 GMT

IMHO, it has never worked very well and you seem to be validating that. I would start completely over. Delete everything, reset the camera and start from scratch.

I never used it because of that.

Re: EOS 200D err11

ebiggs1 — Thu, 15 Sep 2022 14:12:21 GMT

Good luck