topic Re: EOS 5D Mark IV Shutter Count in EOS DSLR & Mirrorless Cameras

EOS 5D Mark IV Shutter Count

Carlosalves — Fri, 11 Jan 2019 21:06:28 GMT

I would like to know if there is already an app that sees the number of clicks of my Canon EOS 5D Mark IV. thank you

Re: EOS 5D Mark IV Shutter Count

MikeSowsun — Fri, 11 Jan 2019 22:28:41 GMT

Eosmsg.com is not an app but it is a program that runs on a PC with Windows. It costs about $5.00 USD

I have used it for my 80D. Here is a list of supported Cameras:

Re: EOS 5D Mark IV Shutter Count

tmc784 — Sat, 12 Jan 2019 22:05:03 GMT

If your camera was bought as brand new from a trustworthy store , why need to worry about the shutter count ?

Re: EOS 5D Mark IV Shutter Count

shadowsports — Sun, 13 Jan 2019 14:41:15 GMT

@tmc784 wrote:
If your camera was bought as brand new from a trustworthy store , why need to worry about the shutter count ?

This ocasionally comes up when a body is for sale. While its not hugely significant, some buyers want to know.

Re: EOS 5D Mark IV Shutter Count

Waddizzle — Sun, 13 Jan 2019 16:52:07 GMT

@shadowsports wrote:
@tmc784 wrote:
If your camera was bought as brand new from a trustworthy store , why need to worry about the shutter count ?
This ocasionally comes up when a body is for sale. While its not hugely significant, some buyers want to know.

The shutter count alone is very misleading. People want to compare the shutter count statistic to mileage on a car, which is totally wrong. Shutter count is more similar to how many times you started the car.

Mileage on a car is similar to hours of operation on a video camera, which tells you the total time that the image sensor has been active collecting data. Without knowing how many hours of operation are on the sensor, which is probably more expensive to replace than a shutter, anyway, the shutter count is really not very useful.

Shutter count could be useful, but that figure alone does not tell the whole story about the life and history of the camera.

Re: EOS 5D Mark IV Shutter Count

Carlosalves — Sun, 13 Jan 2019 17:20:48 GMT

The camera in question is used !!! Of course if the camera was used for the video the number of clicks does not matter much ... but knowing gives me a notion !!!

Re: EOS 5D Mark IV Shutter Count

Waddizzle — Sun, 13 Jan 2019 19:32:57 GMT

@Carlosalves wrote:
The camera in question is used !!! Of course if the camera was used for the video the number of clicks does not matter much ... but knowing gives me a notion !!!

I understand. This question pops up a lot.

We frequently see posts in the forums about how this, that, or the other software app works accurately, and then we hear that it does not work on every camera that it claims to be compatible with. This problem is most acute with the newer models that were released after the application may have been released. You may get incorrect readings, and not know it

The most reliable way to get an accurate count is from Canon. Ask for a shutter count when you send the camera to Canon for a cleaning and check out. You will get a bill of health from Canon on the condition of the camera, including a factory report on shutter count.

In addition to shutter count and image sensor hours, I would be interested in mirror activations and its’ total usage time. These are the true tell tales about a camera body. Like I said, shutter count alone can be misleading.

Re: EOS 5D Mark IV Shutter Count

Carlosalves — Sun, 13 Jan 2019 19:38:18 GMT

I agree with you!!! I'll get in touch with an authorized and see the cost. Thank you for the tip. Stay in peace.

Re: EOS 5D Mark IV Shutter Count

Carlosalves — Tue, 22 Jan 2019 21:13:22 GMT

Mike, I'm a little doubtful. By paying this $ 5 you can do how many consultations?

Re: EOS 5D Mark IV Shutter Count

stevesmede — Mon, 27 Apr 2020 20:13:06 GMT

So the short answer is no, there's no app. Why all the pointless debate of whether you should care about the REASON for it? Nice thread.

Re: EOS 5D Mark IV Shutter Count

Waddizzle — Mon, 27 Apr 2020 21:26:21 GMT

@stevesmede wrote:
So the short answer is no, there's no app. Why all the pointless debate of whether you should care about the REASON for it? Nice thread.

I agree. Knowing the shutter count is pointless. The shutter will fail when it gets good and ready.

There are a number of apps that claim to provide an accurate shutter count that actually alter the firmware in the camera. These changes can alter the behavior of the camera, and have been known to cause unexpected failures.

Also, many people swear by the importance of knowing the shutter count. The shutter will fail when it gets good and ready.

Re: EOS 5D Mark IV Shutter Count

stevesmede — Mon, 27 Apr 2020 21:45:29 GMT

The ShutterCount app on my iMac is reliable, according to Canon reps. Other than that, yes, I've heard the same thing about some apps that actually tinker with code. Not good! I only need to know the count (which I now have figured out) to satisfy my eBay clientele. Don't mind if I just copy and paste your comment into my listing!

Re: EOS 5D Mark IV Shutter Count

Gluggo — Thu, 17 Sep 2020 13:27:02 GMT

I am new here but I live in a remote area. Bought a new camera (seller stated), but through the web and not through a dealer. I would also like to know if I can check the shutter count to verify that this is new vs a camera with (example), 10,000 clicks.
So far I have not found a way to check shutter count on windows on the 5D MkIV. I have also tried through my Iphone but the 3 internet sights that downloads my photo determined no shutter count is imbedded in my photo. It was interesting to see how much information is in every photo thought. I might spend the money to send it in but for now I am searching YouTube and Internet but so far NO good.
If anybody has found out how to do a shutter count as of 9-2020, for the 5D MkIV please let me know. In the meantime I will keep trying. TYIA

Re: EOS 5D Mark IV Shutter Count

borderjack — Wed, 04 Aug 2021 18:30:13 GMT

This app worked on one of my 5D MK4s, but when I connected my second 5D, it asked for the $5.00 again. Looks like it is tied to a single serial number and will cost $5 for each camera.

Re: EOS 5D Mark IV Shutter Count

questech — Fri, 26 Nov 2021 13:07:15 GMT

I agree, the reason for wanting to know the shutter count wasn't in question. the question was simple, but the answers, not so much.

I am selling my 5D MK IV, and the only opinion that matters is that of the potential buyer, and so far they seem to think it's a great question (much to my dismay).

I'm not about to send my camera to Canon for a shutter count either, so my potential to sell the camera at my optimal price is considerably inhibited. 😞

From what I've gathered, the MK IV doesn't store the shutter count data in a photo's EXIF data. Therefore the web based "solutions" that have you upload a photo are of no use.

I have tried several PC apps, but none of them worked.

I found this article useful: https://phototacopodcast.com/getting-shutter-actuation-count-from-canon-cameras/

They claim that "eosmsg" works @ $5.18, but I'm not sure if I trust loading it on my PC??

Re: EOS 5D Mark IV Shutter Count

jrhoffman75 — Fri, 26 Nov 2021 13:16:33 GMT

If you have an iOS device look into ShutterCount by Dire Studio.

Re: EOS 5D Mark IV Shutter Count

Waddizzle — Fri, 26 Nov 2021 15:03:44 GMT

@jrhoffman75 wrote:
If you have an iOS device look into ShutterCount by Dire Studio.

And, it is rated 3 out of 5 stars. The best way is to get a count from Canon.

--------------------------

If a person looking to buy a used camera is that worried about shutter count, then they should buy a new camera, instead.

It is a topic that is best left closed. I've been there. You give them a count, and then the 20 questions game begins. When was the count taken? How did you get the count? How do you know it is correct? How many photos have been taken since the count was recorded? Can you do another count?

When asks for a count, I raise the price. "It is to cover the cost of sending the camera to Canon."

Re: EOS 5D Mark IV Shutter Count

questech — Fri, 26 Nov 2021 15:19:38 GMT

Waddizzle I hear you.

With online sales your conversion rate depends on Speed. If the potential buyer doesn't get the warm and fuzzies within a couple of seconds, they just click-off.

My MK IV is on eBay, and the ultimate price is dictated by the purchaser, especially if there's an abundant inventory.

I'll sell it, because I have an excellent record, people know my high standards, and I put effort into my listings... But, it won't sell as fast, or for quite as much (maybe), and I like giving my potential buyers as much info. as I can, which is one of the reasons I get top dollar for my listings.

And to jrhoffman75 point... I have a friend with a Mac, and a MK IV who has an app that does read the shutter count, but he is not close to me and I'm not shipping this camera anywhere but to the person who purchases it 🙂

Thanks for the comments!!

Happy Holidays... AM

Re: EOS 5D Mark IV Shutter Count

jrhoffman75 — Sat, 27 Nov 2021 16:01:19 GMT

ShutterCount on iOS device compared to back of camera.

Re: EOS 5D Mark IV Shutter Count

Waddizzle — Sat, 27 Nov 2021 19:41:36 GMT

@jrhoffman75 wrote:

ShutterCount on iOS device compared to back of camera.

That's nice. But, does it work with the 5D4? It is a much older camera.