topic Re: RF 100mm macro will override autofocus on R6 but not R5 in EOS DSLR & Mirrorless Cameras

RF 100mm macro will override autofocus on R6 but not R5

Ms2thdr — Sat, 06 Aug 2022 20:39:56 GMT

So I have both the R5 and the R6. My R5 is a little over a year old just for a reference. On a recent trip I needed to manually override the autofocus on the RF100mm macro and could not do it on the R5. Switching the lens to the R6 let me do it. I know that the canon knowledge base says that the lens is not compatible with electronic full-time manual focus, however it says it shouldn't work for the R6 either. While on the trip there were a few others who had an R5 and it worked for them.

BTW I checked it with a few other lenses - the 14-35 f/4, the 50mm 1.8 STM and the 24-240 f/4.5-7.1 they all work fine on the R6 but not at all on the R5.

Any ideas as to why it will work for some but not others and why it works for my R6 but not the R5?

Thanks in advance

Re: RF 100mm macro will override autofocus on R6 but not R5

Waddizzle — Sat, 06 Aug 2022 23:25:29 GMT

If the lens works properly for others with an R5, but not for you, then that should raise a red flag. There is likely something different about your camera.

Check that you have the latest firmware installed. Try resetting the camera back to factory defaults, especially the user defined control ring on the lens, which I assume it has.

Re: RF 100mm macro will override autofocus on R6 but not R5

NatalyaP — Sat, 06 Aug 2022 23:48:19 GMT

Greetings Ms2thdr,

On the camera, let's check to see if Lens electronic MF is enabled within the camera's auto focus menu. I will provide you with a link to our user guide where it will provide more information about this function.

https://cam.start.canon/en/C003/manual/html/UG-04_AF-Drive_0110.html#AF-Drive_0110_1-1

I would recommend on setting this option to "One-Shot→enabled" where you can manually adjust the focus after the AF operation if you keep holding down the shutter button halfway."

You may also check to see if "Electronic full-time MF" is enabled which allows the operation of manual focus adjustment using the electronic focusing ring when certain lenses are attached is customizable. You may click on the following link to view information on how to change this setting on the camera.

https://cam.start.canon/en/C003/manual/html/UG-04_AF-Drive_0110.html#AF-Drive_0110_2-6

Re: RF 100mm macro will override autofocus on R6 but not R5

Ms2thdr — Sun, 07 Aug 2022 00:33:31 GMT

Hello, I have used the reset to set the camera back to the factory defaults, including the custom buttons and dials (which includes the control ring). Nothing changed. The camera is up to date with the latest firmware. I did check that as well. I'm baffled as to what else to do. Canon says it will be almost $600 (estimated) to repair the camera, but I want to be sure it's really a problem before I send it in and spend the money.

Re: RF 100mm macro will override autofocus on R6 but not R5

Ms2thdr — Sun, 07 Aug 2022 00:40:19 GMT

Thank you for the links and the advice. That is exactly how I have the camera set up. I can do the shutter half push to get it focus now on the R5 but I don't have to do that for the R6 and the two should be exactly the same.

Re: RF 100mm macro will override autofocus on R6 but not R5

jrhoffman75 — Sun, 07 Aug 2022 00:41:25 GMT

If there isn’t a camera problem I don’t think Canon would charge for that. There may be a minimal charge for a check. You could talk with them first to confirm.

Re: RF 100mm macro will override autofocus on R6 but not R5

FloridaDrafter — Sun, 07 Aug 2022 01:22:22 GMT

FWIW, with the RF 100mm macro, neither of mine, the R5 or R6 (f/w 1.6.0), will override without half depressing the shutter button. All of my other RF lenses will, including a few EF with focus by wire. All of mine override AF except the RF 100mm Macro. I just tested them all.

Here are my settings:

My MFO Settings for the R5 & R6

Newton

Re: RF 100mm macro will override autofocus on R6 but not R5

Ms2thdr — Sun, 07 Aug 2022 02:53:52 GMT

I guess it's good to know it's not just me, but it still is so strange. Of all the lenses it should work on, it should be the 100mm macro! I have exactly the settings you have highlighted set in camera (actually in both cameras). Yet one works and the other doesn't. And on the R5 the only lens it works with is my RF 100-500. None of my other lenses do, yet they all work with the R6. At this point I'm just frustrated and annoyed. If it wasn't for the fact that other people I know can do this with their R5's I wouldn't have an issue.

Re: RF 100mm macro will override autofocus on R6 but not R5

Ms2thdr — Sun, 07 Aug 2022 02:55:15 GMT

If it comes down to it I will confirm this with Canon. I may go the route of sending it in without a payment authorization and having them call me before they do anything.

Re: RF 100mm macro will override autofocus on R6 but not R5

FloridaDrafter — Sun, 07 Aug 2022 03:50:52 GMT

As mentioned, all the lenses I tested on both cameras (R5 & 6) that have focus by wire worked, except the RF 100mm L Macro.

Now, when I was testing earlier this evening, I skipped over my EF 100mm L Macro. So, for the heck of it, I just tried it, and guess what? Override works perfectly on it, LOL! Manual will work regardless of a shutter half press. Go figure!

Newton

Re: RF 100mm macro will override autofocus on R6 but not R5

Wandalynn — Mon, 08 Aug 2022 01:04:31 GMT

For what this is worth, I have an R5 and an RF 100mm macro, and my manual focus override works fine. I'm using back button focus and FV mode exclusively, in both One Shot and Servo modes, and have it set so that when I turn the manual focus wheel, the EVF magnifies. That works fine also. I have also used this lens on my R without a problem.

Re: RF 100mm macro will override autofocus on R6 but not R5

Ms2thdr — Mon, 08 Aug 2022 01:45:43 GMT

That is good to know. It just shows that there are those cameras out there that it does work and those that it doesn't. The question remains as to why. Can I ask you how old your R5 is? I'm wondering if it has something to do with the date the camera was manufactured.

Re: RF 100mm macro will override autofocus on R6 but not R5

FloridaDrafter — Mon, 08 Aug 2022 02:19:56 GMT

@Ms2thdr wrote:
"Can I ask you how old your R5 is? I'm wondering if it has something to do with the date the camera was manufactured."

I bought the R6 in May, 2021 and the R5 in November, 2021. Both are f/w 1.6.0.

BTW, I have submitted this to Canon Support.

Newton

Re: RF 100mm macro will override autofocus on R6 but not R5

FloridaDrafter — Mon, 08 Aug 2022 02:38:19 GMT

@Wandalynn wrote:
"and have it set so that when I turn the manual focus wheel, the EVF magnifies. That works fine also."

My wife loves that and probably uses it 90% of the time. Drives me crazy when I snatch up her R6 to get a quick shot, LOL! I use manual focus override quite a bit, but I don't use magnify because I have a longer lens.

Newton

Re: RF 100mm macro will override autofocus on R6 but not R5

Wandalynn — Tue, 09 Aug 2022 13:33:06 GMT

I got my R5 in April 2021, not sure how to know manufacture date.

I discovered a setting that you might want to confirm that you have enabled (actually both of these settings--my apologies if they have already been mentioned): (1) Under AF, the #5 tab, Electronic full-time MF should be On (I just discovered that it was disabled on my R) and (2) also under AF, the #4 tab Lens Electronic MF should be On (I have mine set to On + Magnify).

Re: RF 100mm macro will override autofocus on R6 but not R5

Ms2thdr — Wed, 10 Aug 2022 00:30:48 GMT

Thank you! I have both of those enabled, which is why I have been so stumped.

I was asking about when people got theirs to see if there was something significant about it. But you got yours before I got mine and yours works so there goes that thought!

Re: RF 100mm macro will override autofocus on R6 but not R5

Ms2thdr — Wed, 10 Aug 2022 00:31:32 GMT

Thank you for the information and for submitting it to Canon Support. I will do so as well.

Re: RF 100mm macro will override autofocus on R6 but not R5

Wandalynn — Wed, 10 Aug 2022 00:48:55 GMT

I hope you won't have to send your camera in but if you do, I'll say that both of my experiences with Canon repair were very positive. My only regret was that I didn't know to ask about expedited return shipping.