topic Rebel T5: Can't import photos to MacBook Pro in EOS DSLR & Mirrorless Cameras

Rebel T5: Can't import photos to MacBook Pro

Cyndee — Wed, 27 Jul 2022 14:12:11 GMT

Hi! I haven't used my camera for a year now and just took it out for an event. When I went to import the photos to my laptop nothing happens.... Everything is connected and I followed the steps I've always done in the past. Don't know what's wrong. Is anyone else having this issue?

Re: Rebel T5: Can't import photos to MacBook Pro

jrhoffman75 — Wed, 27 Jul 2022 14:20:42 GMT

Do you see your camera when you open Image Capture app?

Re: Rebel T5: Can't import photos to MacBook Pro

Cyndee — Wed, 27 Jul 2022 15:18:22 GMT

I don't think I have the image capture app. I have the Picture style editor and the digital photo professional apps. All my other ones are grayed out.

Re: Rebel T5: Can't import photos to MacBook Pro

jrhoffman75 — Wed, 27 Jul 2022 19:26:11 GMT

Image Capture is an Apple app in your Applications folder:

Double click on the app icon and you should get this:

Connect your camera, turn it on and see if it appears under Devices.