topic Re: Menu button on 5d mk iv won’t move off green star in EOS DSLR & Mirrorless Cameras

Menu button on 5d mk iv won’t move off green star

bluesjb1 — Wed, 13 Jul 2022 02:20:37 GMT

Re: Menu button on 5d mk iv won’t move off green star

Tronhard — Wed, 13 Jul 2022 02:34:06 GMT

Hi and welcome to the forum:

My first suggestion is to turn off the camera, remove the battery and cards, then reinsert the batteries ONLY after they are fully charged, and then turn it on. See if you can then move off the menu item. If that works re-insert the cards and as a final precaution, format the cards.

If that does not work, and if you use the items in the green menu: Find and select, ITEMS TO REGISTER. from the list find and select CLEAR ALL CAMERA SETTINGS. Once that is done, then select it to reset the camera.

Re: Menu button on 5d mk iv won’t move off green star

Waddizzle — Wed, 13 Jul 2022 13:38:06 GMT

Depress the button in the center of the knob to unlock it for turning. You must keep it depressed while you turn the knob.

Re: Menu button on 5d mk iv won’t move off green star

bluesjb1 — Wed, 13 Jul 2022 18:24:37 GMT

Thank you,

I will try that as soon as I get biome tonight. I will let you know if it works.

thanks again,

James

Re: Menu button on 5d mk iv won’t move off green star

Tronhard — Wed, 13 Jul 2022 19:53:42 GMT

I'm not sure you are referring to the same thing as the OP. They are referring to the green star (in the menu system), not the green box (on the mode dial) to which you seem to refer.

Re: Menu button on 5d mk iv won’t move off green star

bluesjb1 — Wed, 13 Jul 2022 20:36:34 GMT

Trevor,

you are correct. I’m referring to the menu button at the left top of the most left of the two buttons on the rear of the camera.

can’t wait to get home to see if your recommendation will clear things up.

Thanks,

James

Re: Menu button on 5d mk iv won’t move off green star

Waddizzle — Wed, 13 Jul 2022 23:04:02 GMT

I think you’re right. The question is pretty vague.

Re: Menu button on 5d mk iv won’t move off green star

Tronhard — Wed, 13 Jul 2022 23:07:50 GMT

Given we are looking at what appears to be a frozen menu. I have made some suggestions, what do you think Bill?

Re: Menu button on 5d mk iv won’t move off green star

bluesjb1 — Wed, 13 Jul 2022 23:20:06 GMT

Yippee 👏🏾 👏🏾👏🏾
Thank you Trevor! It worked like you said. We’re back in business.

Thanks,

James

Re: Menu button on 5d mk iv won’t move off green star

Tronhard — Wed, 13 Jul 2022 23:22:42 GMT

Glad to help! 🙂 Which of the two options achieved your solution?

Happy shooting.

Re: Menu button on 5d mk iv won’t move off green star

bluesjb1 — Thu, 14 Jul 2022 12:37:29 GMT

I cleared all camera settings.

Thanks,

James