topic Re: Question on Canon Mark 5D IV in EOS DSLR & Mirrorless Cameras

Question on Canon Mark 5D IV

keven11 — Tue, 28 Jun 2022 14:22:31 GMT

I really hope my question doesn't go unnoticed.

I shoot baseball as a hobby for my website. I had a Canon Mark IV that just no longer turns on. The batteries don't seem to charge. The charger doesn't blink at all or anything. I've even tried a different charger. Still not camera that powers on.

I have around $1,000 to spend on a new camera and a decent lens which I know isn't much. What is the best cheapest camera to shoot sports with?

Also, I am going to try a brand new battery in hopes that it is indeed the battery but if it doesn't work how does Canon support work as far as getting a quote to fix it?

Re: Question on Canon Mark 5D IV

rs-eos — Tue, 28 Jun 2022 14:55:24 GMT

Are you using Canon batteries? And purchased from a reputable store? (i.e. not gray market batteries).

Trying a new battery would be what I'd try first. If that also fails, your best best is to call up Canon and see about a repair.

Re: Question on Canon Mark 5D IV

jrhoffman75 — Tue, 28 Jun 2022 19:23:30 GMT

Did the different charger result in the battery being charged? If not it is very likely you have a failed battery.

Re: Question on Canon Mark 5D IV

Tronhard — Tue, 28 Jun 2022 20:00:43 GMT

Absolutely agree with John and Rick.

The first thing to do is realize that if the battery didn't charge on two different chargers, the battery is likely the issue. If possible, find another (known good) battery and put that in the camera - necessary go to your local camera store and ask to test your camera with one of theirs. If that works, then get a new Canon brand battery from that store (in appreciation). Your camera doesn't like batteries made by other brands. It's a lot cheaper than buying a new camera.

If a different battery doesn't work, then call 1-800-OK-CANON to talk to their service people, they will help you with the next step. Don't rush off and buy a new camera yet - the 5DIV? is a great camera and it's worth exploring all the options to save it.

As to a lens for shooting sports. If you can get the camera to work then look at the following:
Canon EF 100-400L IS USM, or the EF 70-300 IS USM (avoid the 75-300 lenses!!!) You might be able to get the Canon ones through the Canon Refurbished site - they are lenses that are used but completely serviced by Canon and are like new, they come with a year warranty.

Another alternative, if you can find one used, is either the Sigma or Sony 150-600 lenses. They are excellent units and will give you the most reach.