Cosmetic defects on R5 out of box and other questions.

hybrid839 — Mon, 18 Apr 2022 15:17:48 GMT

Out of the box, I noticed some scratches on the inside of the body, like where the sensor\shutters are, just on the upper right of housing. I was also wondering about the shutters, of why the second shutter looks different than the others. Is it some sort of like fabric tape? Functionally what's the purpose of that? I also noticed that it's not uniform and it looks like there's a diagonal stich on the shutter. As far as I can tell there's no functional problem, but not sure if it's worth exchanging since there's minor defects out of the box? It's easier to see in person than trying to take a picture with my phone but tried taking a picture.

Side note: I tried submitting an email to Canon via this link - https://www.usa.canon.com/internet/portal/us/home/support/email/!ut/p/z1/fY-7DoJAEEW_xYKWGZ6C3QIhaEADiYrbGDC4apAlgPD7olKoUaabybn3ZIBCDLRI2jNLmjMvkrzfd1TfB6FneHMbfcOILCSBg64UqvIqkGD7BPDPEAT6nsfInCLRHd0zlxbOQ23IjwjoeP0W6JdiY6m9wnRsRXYf0ACMdCyAspynr3dJkSoGA1plx6zKKvFW9edT05T1TEABu64TGecsz8QDvwr4K3LidQPxJwnldR3jRctbn0zuNX3QTA!!/dz/d5/L2dBISEvZ0FBIS9nQSEh/?uri=nm%3Aoid%3Aus.support.email and I have filled out all fields that have a * and the submit button does nothing? I tried with multiple browsers too.

Re: Cosmetic defects on R5 out of box and other questions.

ebiggs1 — Mon, 18 Apr 2022 18:16:43 GMT

If you are worried about it, return it immediately. Otherwise you will always wonder.

topic Re: Cosmetic defects on R5 out of box and other questions. in EOS DSLR & Mirrorless Cameras

Cosmetic defects on R5 out of box and other questions.

Re: Cosmetic defects on R5 out of box and other questions.