https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/SDK-Eos-shuts-down-unexpected/m-p/71515#M8663 Hello Community,<BR /><BR />We've developed an application which automatically takes a photo from our exhibit visitors. We are using the latest SDK with Eos Rebel 3 on Windows 8. Client is written in Java.<BR /><BR />Everything works quite well but we have one big issue:<BR />The camera sometimes simply shuts down. Sometimes it happens after half an hour, sometimes after 3 hours. Sometimes when photos have been made, sometimes when the camera is not in use.<BR /><BR />We are already sending a "stay online" command every five minutes and we also react when the camera sends the notification for standby mode 30seconds before it goes to standby mode.<BR /><BR />The camera runs in auto-mode with auto-focus and is connected via USB. Permanent power supply. Same issue when auto-power off is set to "never".<BR /><BR />My developers have no more ideas what they can do to avoid that behaviour.<BR /><BR />I would really be glad if someone of you give us a hint or an idea what else we can do.<BR /><BR />Thank you all in advance,<BR />Michael Thu, 27 Feb 2014 08:27:16 GMT Mik3e 2014-02-27T08:27:16Z https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/SDK-Eos-shuts-down-unexpected/m-p/71515#M8663 Hello Community,<BR /><BR />We've developed an application which automatically takes a photo from our exhibit visitors. We are using the latest SDK with Eos Rebel 3 on Windows 8. Client is written in Java.<BR /><BR />Everything works quite well but we have one big issue:<BR />The camera sometimes simply shuts down. Sometimes it happens after half an hour, sometimes after 3 hours. Sometimes when photos have been made, sometimes when the camera is not in use.<BR /><BR />We are already sending a "stay online" command every five minutes and we also react when the camera sends the notification for standby mode 30seconds before it goes to standby mode.<BR /><BR />The camera runs in auto-mode with auto-focus and is connected via USB. Permanent power supply. Same issue when auto-power off is set to "never".<BR /><BR />My developers have no more ideas what they can do to avoid that behaviour.<BR /><BR />I would really be glad if someone of you give us a hint or an idea what else we can do.<BR /><BR />Thank you all in advance,<BR />Michael Thu, 27 Feb 2014 08:27:16 GMT https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/SDK-Eos-shuts-down-unexpected/m-p/71515#M8663 Mik3e 2014-02-27T08:27:16Z https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/SDK-Eos-shuts-down-unexpected/m-p/98116#M8664 <P>I have the same issue the device call shutdown error 0x302, after 40 mins consistently</P> Wed, 11 Jun 2014 17:03:40 GMT https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/SDK-Eos-shuts-down-unexpected/m-p/98116#M8664 riceandbytes 2014-06-11T17:03:40Z