topic Re: M50 - please update firmware to include clean HDMI out while using autofocus in EOS DSLR & Mirrorless Cameras

M50 - please update firmware to include clean HDMI out while using autofocus

wsalopek — Mon, 28 Feb 2022 23:45:00 GMT

This subject has been beaten to death I suppose, but it's also an infuriating subject that won't go away.

Anyway, I'd like to request that Canon release a firmware for the M50, Mark 1, that gets rid of the only item left on the screen via HDMI out, the focus box, so a person can record from their camera via HDMI, while also using autofocus.

Thanks...

Re: M50 - please update firmware to include clean HDMI out while using autofocus

kvbarkley — Tue, 01 Mar 2022 02:14:20 GMT

On some cameras it goes away if you select manual focus.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

Waddizzle — Tue, 01 Mar 2022 03:43:34 GMT

Firmware updates cannot update your hardware.

Is your camera capable of remote shooting using the EOS Utility? If so, then the EOS Webcam Utility may offer a clean video output, but at limited resolution and time duration.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

NatalyaP — Tue, 01 Mar 2022 06:49:41 GMT

Greetings, wsalopek

The EOS M50 does not have the ability to provide a clean HDMI signal. You may click on the following link to view a list of cameras that do provide a clean HDMI signal and the list is at the very bottom of the web page:

https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/eos-webcam-utility

In the meantime, I've submitted your feedback to our engineers for consideration and may be incorporated in future updates. Please note that decisions to incorporate a particular camera design are made by our engineers and product designers in Japan, based on a number of factors. Consumer demand, technological limitations, and customer feedback are all taken into consideration.

An alternative option is to use our EOS Webcam Utility which does allow a clean video signal where the camera can be used as a webcam. Please note the resolution of the video will be lower than Full HD of 1080p and the connection method is with a USB cable instead of an HDMI cable. The link I've provided you above will provide you with information about the EOS Webcam Utility, where to download it, and support information.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

UriGamer — Fri, 03 Jun 2022 16:08:37 GMT

Please let them know there's demand. It's really easy firmware update. This is purely software related and the fact that M50 mark ii has this feature only proves that they just need to copy and paste some code.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

wsalopek — Fri, 03 Jun 2022 16:28:16 GMT

Thanks - yes, that works on the M50 Mk 1 - but of course it would be great to be able to use autofocus.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

wsalopek — Fri, 03 Jun 2022 16:28:57 GMT

Not asking for a hardware update (who would?). But for a firmware/software update.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

AvengerC — Mon, 04 Jul 2022 17:14:52 GMT

Hi,

This is from Sri Lanka. Really love my M50. Since the M50 Mark II is the same thing a bit upgraded and has a clean HDMI - All we are asking for is an update to get clean HDMI output! Please let your engineers know! Thanks a ton!

Re: M50 - please update firmware to include clean HDMI out while using autofocus

AvengerC — Mon, 04 Jul 2022 17:15:42 GMT

Can you ask them another time. Please

Re: M50 - please update firmware to include clean HDMI out while using autofocus

Waddizzle — Mon, 04 Jul 2022 18:43:35 GMT

@AvengerC wrote:
Hi,
This is from Sri Lanka. Really love my M50. Since the M50 Mark II is the same thing a bit upgraded and has a clean HDMI - All we are asking for is an update to get clean HDMI output! Please let your engineers know! Thanks a ton!

Do not make the same false assumption that all it would take is a firmware update.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

wsalopek — Mon, 04 Jul 2022 19:04:49 GMT

Waddizzle, I dont think you understand the the issue, as OF COURSE the fix is a simple firmware update. Can you explain why you think it's not?

Re: M50 - please update firmware to include clean HDMI out while using autofocus

Waddizzle — Mon, 04 Jul 2022 19:08:01 GMT

@wsalopek wrote:
Waddizzle, I dont think you understand the the issue, as OF COURSE the fix is a simple firmware update. Can you explain why you think it's not?

I do not have to explain anything to you. It has not happened, yet, which means that it is probably not ever going to happen.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

AvengerC — Tue, 05 Jul 2022 03:17:22 GMT

Sir,

I'm no expert in this area. So yes. I must be making a false assumption. Removing a few overlays from the output must be possible since we can already remove some of the things by simply pressing the "info button" - the elgato 4k capture card gets the input very clear. only a few bits of information is to be removed or switched off. (images attached)

Re: M50 - please update firmware to include clean HDMI out while using autofocus

AvengerC — Thu, 07 Jul 2022 08:23:22 GMT

Anyone looking for a solution - Found the Solution!

on Your M50 - go to menu -> spanner like icon (3rd on top) -> 4th sub menu - Shooting info.disp

in this menu - select screen info settings - deselect all ticks (u cannot deselect number 4)

now try the output. it works!

I wrote to sony global via there contact page, and they had directed the inquiry to my local dealer - they went thru this and informed me!

Hats off to metropolitan Sri Lanka!

Re: M50 - please update firmware to include clean HDMI out while using autofocus

SiirZax — Thu, 12 Jan 2023 22:27:33 GMT

Hey, I followed what you wrote but I still have the AF box on faces on HDMI 😞 any idea ? thank you !

Re: M50 - please update firmware to include clean HDMI out while using autofocus

Waddizzle — Fri, 13 Jan 2023 11:22:24 GMT

You still have the AF box because the correction is a hardware issue. If they remove all of the icons on the HDMI output, then the rear screen will go blank and you will lose autofocus. This is because the camera has only ONE set of video electronics to produce a video signal.

Cameras that are able to output Clean HDMI and maintain autofocus have TWO sets of video electronics. One signal goes to the rear screen, which allows you to control exposure settings, autofocus, etc. The second signal goes to the HDMI port.

A firmware update will not create a second set of video electronics within the camera.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

wsalopek — Fri, 13 Jan 2023 18:57:45 GMT

Waddizle - what you are saying may be true with certain cameras, but it is certainly NOT true with the M50 Mk 1 as it's identical in hardware to the Mk 2. Have you torn apart both the Mk 1 and Mk 2 and found the difference you are talking about? If not, then how could you possibly know that what you are saying is true? Could you recognize the difference even if you could see it? No?

So please just STOP.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

SiirZax — Fri, 13 Jan 2023 18:58:45 GMT

Thank you lol

Re: M50 - please update firmware to include clean HDMI out while using autofocus

Waddizzle — Fri, 13 Jan 2023 21:46:34 GMT

@wsalopek wrote:
Waddizle - what you are saying may be true with certain cameras, but it is certainly NOT true with the M50 Mk 1 as it's identical in hardware to the Mk 2. Have you torn apart both the Mk 1 and Mk 2 and found the difference you are talking about? If not, then how could you possibly know that what you are saying is true? Could you recognize the difference even if you could see it? No?
So please just STOP.

Haven’t you noticed that it does not work the way you want? No firmware update is forthcoming, either. Instead of updating the firmware, they released a Mark II version of the camera.

The End.

Re: M50 - please update firmware to include clean HDMI out while using autofocus

wsalopek — Sat, 14 Jan 2023 02:49:07 GMT

OK - sounds like you changed your mind then, now you are saying it IS a firmware issue. Yeesh. And of course that's what everyone else in this thread has been saying all along.